Field Operations Planner - Utilities & Maintenance

Lanes Group; Bradford; On-site; GBP 32,000 - 42,000; Full time

Job summary

Lanes Group seeks an Operational Planner in Bradford to support field operatives and ensure timely delivery of maintenance work. You’ll coordinate scheduling, optimise routes and work closely with planners to meet client SLAs while delivering quality service.

The role involves data management, problem solving and collaboration with field teams to sustain efficient operations and customer satisfaction in a fast-paced environment.

Qualifications

• Experience in a planning or scheduling role within utilities or similar environments.
• Strong attention to detail with ability to manage multiple priorities at pace.
• Confident decision making in time‑pressured situations.
• Good working knowledge of Microsoft Office, particularly Excel.
• Clear communication with a wide range of stakeholders.

Responsibilities

• Plan preventive, planned and reactive maintenance in line with SLAs.
• Monitor daily completions and plan follow‑up work to meet targets.
• Coordinate with supervisors, stores and field teams to ensure efficient scheduling.
• Respond to customer enquiries and take ownership to resolve issues.
• Maintain accurate data in works management systems and escalate where needed.
• Contribute to continuous improvement of planning and scheduling processes.

Skills

Planning

Scheduling

Attention to detail

Decision making

Stakeholder management

Excel

Tools

Microsoft Office (Excel)

Job description

Lanes Group seeks an Operational Planner in Bradford to support field operatives and ensure timely delivery of maintenance work. You’ll coordinate scheduling, optimise routes and work closely with planners to meet client SLAs while delivering quality service.

The role involves data management, problem solving and collaboration with field teams to sustain efficient operations and customer satisfaction in a fast-paced environment.