Operations Performance & Safety Lead

GXO Logistics, Inc.; Peterborough; On-site; GBP 42,000 - 45,000; Full time

Benefits offered by this job

Dental insurance

Pension scheme

GP service

Life assurance

Employee assistance programme

High street discounts

Cycle to work

Cashback cards

Saving scheme

Job summary

GXO Logistics, Inc. is seeking an Operations Support Manager for our M&S site in Peterborough. The role bridges strategy and day-to-day execution, leading reporting and support teams to drive improvements while prioritising safety and compliance.

This full-time, permanent role runs Monday to Friday, 08:00–16:00 with some flexibility. The salary is up to £43,392.17 per annum plus 33 days leave and other benefits.

Qualifications

• Experience in a high-volume, multi-user 3PL warehousing environment.
• Ability to collect, analyse and report data to drive decisions.
• Strong health and safety focus with commitment to improvements.

Responsibilities

• Lead the collection, analysis and reporting of operational, financial and safety data for performance.
• Manage and develop Reporting Administrators, Operations Advisors and Transport Supervisors.
• Support operational planning, forecasting and KPI delivery across inbound, picking and dispatch.
• Act as a link between Operations, Transport and Customer teams; produce customer review packs.
• Partner with Continuous Improvement to deliver lean projects and operational excellence.

Skills

Analytical skills

Advanced Excel

IOSH certification

Tools

Excel

Job description

GXO Logistics, Inc. is seeking an Operations Support Manager for our M&S site in Peterborough. The role bridges strategy and day-to-day execution, leading reporting and support teams to drive improvements while prioritising safety and compliance.

This full-time, permanent role runs Monday to Friday, 08:00–16:00 with some flexibility. The salary is up to £43,392.17 per annum plus 33 days leave and other benefits.