Warehouse Operations & Analytics Lead

GXO Logistics, Inc; Peterborough; On-site; GBP 26,035 - 43,392; Full time

Benefits offered by this job

Dental insurance

Pension scheme

GP service (24/7)

Life assurance

Employee assistance programme

MyBenefits platform access

Cycle to work scheme

Cashback cards

Savings scheme

Job summary

GXO Logistics, Inc. is seeking an Operations Support Manager for our Peterborough M&S site. This role bridges strategy and day-to-day execution, leading reporting teams and driving improvements while balancing safety, performance and customer expectations.

The position is full-time, Monday to Friday, 08:00–16:00 with flexibility. The salary is up to £43,392.17 per year plus a wide benefits package and pension.

Qualifications

• Experience in a high-volume, multi-user warehousing 3PL environment.
• Strong analytical capability and ability to translate data into insights.
• Excellent communication and stakeholder management.
• IOSH certification or strong health and safety background.

Responsibilities

• Lead the collection, analysis and reporting of operational, financial and safety data to support business performance and decision-making
• Manage and develop Reporting Administrators, Operations Advisors and Transport Supervisors, ensuring priorities are aligned with customer and business requirements
• Support operational planning, workforce forecasting and KPI delivery across all warehouse functions, including Inbound, Picking and Dispatch
• Act as a key link between Operations, Transport and Customer teams, producing customer review packs and resolving operational queries
• Partner with Continuous Improvement and operational leaders to deliver lean projects, process improvements and operational excellence initiatives

Skills

High-volume warehousing

Advanced Excel

Stakeholder management

Communication

Health & safety mindset

IOSH certification

Tools

Reporting tools

Job description

GXO Logistics, Inc. is seeking an Operations Support Manager for our Peterborough M&S site. This role bridges strategy and day-to-day execution, leading reporting teams and driving improvements while balancing safety, performance and customer expectations.

The position is full-time, Monday to Friday, 08:00–16:00 with flexibility. The salary is up to £43,392.17 per year plus a wide benefits package and pension.