Operations & Office Manager — Scheduling & Service Delivery

Lamb Personnel Ltd.; Isleworth; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Pension scheme

Annual leave entitlement

Training and development opportunities

Job summary

Lamb Personnel Ltd. is seeking an Office Manager in Twickenham, Middlesex. The role covers daily office operations, scheduling field-based engineering teams, and handling client inquiries with 24/7 service delivery.

You will supervise financial administration, procure materials, and liaise with the accounting team while maintaining health and safety compliance and supporting growth initiatives. The ideal candidate will have strong IT skills, excellent communication, and experience with

Qualifications

• Proven office management, operations or senior admin experience.
• Experience in logistics/scheduling for field-based teams.
• Knowledge of electronic security or high-compliance sectors desirable.
• Strong communication skills for dealing with public sector officials and HNWIs.
• Proficient in MS Office and database/service-coordination software.

Responsibilities

• Oversee daily office functions to maximise efficiency.
• Coordinate field-based engineering and scheduling.
• Handle client inquiries and 24/7 service issues.
• Supervise financial administration, POs, procurement and invoicing.
• Audit engineers' job calls and produce operational reports.
• Ensure health and safety compliance and support growth initiatives.

Skills

Office management

Scheduling

Leadership

Customer service

Microsoft Office

Tools

Database management systems

Service-coordination software

Job description

Lamb Personnel Ltd. is seeking an Office Manager in Twickenham, Middlesex. The role covers daily office operations, scheduling field-based engineering teams, and handling client inquiries with 24/7 service delivery.

You will supervise financial administration, procure materials, and liaise with the accounting team while maintaining health and safety compliance and supporting growth initiatives. The ideal candidate will have strong IT skills, excellent communication, and experience with