Operations Manager - Repairs And Maintenance

Howells Solutions Limited; Hemel Hempstead; On-site; GBP 68,000 - 83,000; Full time

Benefits offered by this job

Benefits

Job summary

Howells Solutions Limited is seeking an Operations Manager for Reactive Maintenance & Voids in Hemel Hempstead. The role oversees a £10-12m portfolio of works and drives operational success across contracts.

You will lead a direct workforce including Contract Managers, Supervisors, Multi Trade Operatives and Admin/Planning Team, coordinating with Local Authority and Housing Association clients. Salary up to £75,000 + benefits, with a modern, forward-thinking business and ambitious growth plans

Qualifications

• Proven track record in securing, and delivering reactive maintenance contracts with public sector / housing association clients.
• IT literacy with good knowledge of Microsoft packages.
• Ability to understand client/contract requirements to maximise productivity and measure improvements.
• Excellent written and oral presentation skills.
• Good understanding of H&S legislation.

Responsibilities

• Lead the operational delivery of reactive maintenance contracts across the portfolio.
• Oversee program planning/scheduling of works and KPI monitoring for performance improvement.
• Manage health and safety across sites and contracts.
• Directly manage Contract Managers, Supervisors, and Admin/Planning team.

Skills

Reactive maintenance contracts

IT literacy

Client requirements understanding

Presentation skills

H&S knowledge

Customer relationships

Tools

Microsoft Office

Job description

Operations Manager - Reactive Maintenance & Voids

Based in Hemel Hempstead

£65K + package

We are working with a leading Social Housing Repairs & Maintenance Contractor to recruit an Operations Manager to join their team in Hemel Hempstead overseeing a £10-12m portfolio of works. We are looking for somebody who will lead operationally on current contracts.

Working in partnership with their Local Authority and Housing Association clients, the successful candidate will be overall responsible for driving success on reactive maintenance contracts. You will oversee the full running of the contracts including: program planning/scheduling works; KPI monitoring/performance improvement; management of health and safety; and managing a direct workforce of Contract Managers, Supervisors, Multi Trade Operatives and Admin/Planning Team.

Operations Manager Experience

• Proven track record in securing, and delivering reactive maintenance contracts with public sector / housing association clients.
• IT Literate with good knowledge of Microsoft packages
• Ability to understand client / contract requirements to maximise productivity and measure and improvement
• Excellent written and oral presentation
• Good understanding of H&S legislation
• Experience of managing and improving internal and external customer relationships and conflict handling

Operations Manager Salary & Benefits:

You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary of up to £75,000 + Benefits. You will be part of a stable business with ambitious growth plans over the next 5 years