Operations Manager - Voids

Howells Recruitment; Dacorum; On-site; GBP 80,000 - 95,000; Full time

Benefits offered by this job

Car allowance

Benefits

Job summary

Howells Recruitment is working with a leading contractor to recruit an Operations Manager to oversee social housing voids programmes in Hemel Hempstead, with travel.

You will lead Contract Managers, Site Managers, Resident Liaison Officers and subcontractors, ensuring delivery on time and to budget while maintaining quality and customer satisfaction.

This is a permanent, full‑time role offering a salary up to £95,000 plus car allowance and benefits.

Qualifications

• Delivery of projects within budget and on time
• Experience delivering social housing voids projects
• Leadership of contracts team and subcontractors
• Understanding contract financials and profitability

Responsibilities

• Delivery of projects within budget and time scales.
• Lead a team including Contract Managers, Site Managers, Resident Liaison Officers, and subcontractors.
• Drive profitability and manage extra works and client/tenant satisfaction

Skills

Budget management

Voids experience

Team leadership

Quality focus

Profitability

Customer satisfaction

Process management

Financials understanding

SMSTS

Job description

Operations Manager - Social Housing Voids

• Hemel Hempstead based (with travel)
• £80K - £95K + Car Allowance + Benefits

We are working with a leading contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Hemel Hempstead.

The Operations Manager will oversee teams delivering voids programmes for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor.

This is a fantastic opportunity for an ambitious and driven Operations Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Managers, Resident Liaison Officers, and subcontractors.

Operations Manager Key Skills/Requirements:

• Ensure the delivery of the projects within the budget and time scales specified
• Experience as an Operations Manager delivering social housing voids projects
• Focus on motivation of the workforce to deliver on time and to budget
• Focus on quality, customer service and delivery
• Driving profitability of the contract to include pricing and delivery of extra works
• Client and tenant satisfaction
• Process Management
• Management of the customer
• Have an understanding of the financials on the contract
• SMSTS

Operations Manager Salary & Package

You will be working for a modern, forward thinking business that believes the strengths, skills and personalities of their people are the key to the group's success. This is a full time, permanent role for which you will receive up to £95,000 + Car/Allowance + Benefits.