Operations Manager – Midlands

Asset Finance International; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Bonus

Benefits

Hybrid work model

Job summary

Asset Finance International is seeking an experienced Operations Manager to lead Payouts, Customer Service and Proposals across our operations in the UK. The role requires a proven track record of managing asset finance teams and delivering improvements in service and efficiency.

The role offers an excellent salary with a strong bonus scheme and benefits, with hybrid working in Marlow (3 days per week in the office).

Responsibilities

• Produce and implement training plans and personal objectives for the team, including completion of appraisals and one-to-one reviews
• Manage, maintain and build the relationships with internal and external customers enhancing and developing relationships
• Manage relevant operational risk associated with the operation of the IT system and the in-life activity of customer accounts
• Provide guidance regarding the IT System and related operational issues
• Ensure compliance with applicable policies and procedures
• Working with all relevant stakeholders to ensure that IT system requirements remain fit for purpose and will continue to support the ongoing grow of the customer base
• Working with a "right first time" and continuous improvement ethos

Job description

To £75,000 plus fantastic bonus and benefits.

Our client is a highly respected vendor and equipment finance company who operate across a broad range of assets and due to Our client is a very well established and award winning business finance specialist.

Due to continued growth they are looking for an experienced Operations Manager to run their teams covering Payouts, Customer Service and Proposals.

The successful Operations Manager will have a proven track record of running a team within Asset Finance.

Responsibilities will include

• Produce and implement training plans and personal objectives for the team, including completion of appraisals and one-2-one reviews
• Manage, maintain and build the relationships with internal and external customers enhancing and developing relationships
• Manage relevant operational risk associated with the operation of the IT system and the in-life activity of customer accounts
• Provide guidance regarding the IT System and related operational issues
• Ensure compliance with applicable policies and procedures
• Working with all relevant stakeholders to ensure that IT system requirements remain fit for purpose and will continue to support the ongoing grow of the customer base
• Working with a "right first time" and continuous improvement ethos

This is a fantastic opportunity to join a growing and dynamic business.

Excellent salary plus bonus and benefits.

Salary range £60,000 to £80,000 depending on experience, on target earnings up to 55% of salary with potential to earn…

Up to £75,000 basic plus excellent bonus and benefits. Location: UK, Marlow (Hybrid), with 3 days per week in the…