Operations Manager Healthcare

Lynx Employment Services Ltd; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A community-focused service provider in Greater London is seeking an Operations Manager to lead their Adult Social Care team. This critical role involves managing and improving service delivery to ensure safe and effective care for vulnerable adults. The ideal candidate will have extensive operational management experience and strong leadership skills, as well as a commitment to safeguarding. This role offers a hybrid working model, allowing flexibility while making a meaningful impact in the community.

Qualifications

• Extensive experience in adult social care or related fields.
• Proven track record in leading multidisciplinary teams.
• Strong leadership and team management capabilities.
• Experience in budget setting and management.

Responsibilities

• Oversee adult social care services and ensure high-quality delivery.
• Contribute to service redesign and continuous improvement.
• Manage and lead a team of qualified social workers.
• Build collaborative relationships across sectors.
• Take responsibility for performance outcomes and budget management.
• Ensure compliance with health and safety and safeguarding policies.
• Identify opportunities for service transformation.

Skills

Operational management experience

Leadership skills

Strategic thinking

Collaborative approach

Budget management

Flexibility and adaptability

Job description

Operations Manager

to join their Adult Social Care team. This is a critical leadership role, to drive forward the implementation of their vision for adult social care, working within a framework of strength-based and asset-based approaches. You will be responsible for managing and improving service delivery across multiple localities in Calderdale, ensuring high-quality, safe, and effective services that meet the diverse needs of our community.

As a key member of their extended leadership team, you will work collaboratively across sectors, lead multi-professional teams, and have a direct impact on improving outcomes for adults in Calderdale. If you are passionate about creating positive change, developing innovative care models, and fostering strong partnerships, we would love to hear from you!

Key Responsibilities

Service Management

Oversee the operation of adult social care services within your portfolio, ensuring the efficient delivery of high-quality care that meets local needs and statutory requirements.

Strategic Development

Contribute to the redesign and continuous improvement of services, focusing on preventative approaches, early intervention, and personalised care that maximises independence and choice.

Team Leadership

Manage and lead a team of qualified social workers and professionals, including CQC regulated provider services, ensuring effective service delivery aligned with Calderdale Cares priorities.

Partnership Collaboration

Build and maintain collaborative relationships with colleagues across the Council, Health, Third Sector, community groups, and the provider market to ensure a cohesive approach to adult social care.

Performance and Budget Management

Take responsibility for performance outcomes, budget action plans, and financial management within your portfolio, ensuring resources are used effectively and efficiently.

Risk Management & Safeguarding

Manage risk and ensure compliance with health and safety policies, safeguarding responsibilities, and CQC regulations to protect both service users and staff.

Transformation & Integration

Identify opportunities for service transformation and contribute to collaborative working and integration between health and social care services to enhance service delivery.

Leadership Support

Act as a member of the Extended Leadership Team, contributing to cross-directorate leadership, change, and strategic planning for the Directorate.

What the client is looking for

Experience

Extensive operational management experience in adult social care or a related field, with a proven track record in leading multi-disciplinary teams and managing CQC regulated services.

Leadership Skills

Strong leadership and team management capabilities, with experience of leading change, fostering innovation, and developing staff.

Strategic Thinking

The ability to contribute to the development of strategic plans and service improvement initiatives, and to ensure alignment with statutory requirements and local needs.

Collaborative Approach

Excellent relationship-building skills with internal and external partners, with a commitment to collaborative, integrated working across sectors.

Budget Management

Proven experience in budget setting, management, and the delivery of value for money services.

Commitment to Safeguarding

A deep commitment to safeguarding and promoting the welfare of adults at risk, with the ability to lead safeguarding initiatives effectively.

Flexibility & Adaptability

Ability to work flexibly outside standard hours, including evenings and weekends, as required to support service delivery.

Additional Information

Smarter Working

Hybrid working model, with a balance of working from home and from a designated council workplace.

DBS Check

This post is subject to an Enhanced DBS check

Impact and community focused

Make a real difference to the lives of vulnerable adults by leading innovative and person-centred care services