Operations Manager — Flexible, High-Impact Leader

The University of Sheffield; Sheffield; On-site; GBP 39,000 - 52,000; Full time

Benefits offered by this job

41 days annual leave

Hybrid working

Generous pension scheme

Discounts and rewards

Job summary

The University of Sheffield is seeking an Operations Manager to lead the School's operations team, includingExecutive support, HR, estates, health and safety, and business continuity. You will deputise for the School Manager and drive strategic initiatives within a large, complex academic environment.

You will manage budgets, drive service improvements, and work collaboratively across departments to support Athena Swan accreditation and broader university goals.

Qualifications

• Educated to degree level (or equivalent experience).
• Experience of managing and motivating a team in a complex environment.
• Excellent written and verbal communication across all levels.
• Ability to plan, organise resources and meet deadlines.
• Understanding of Higher Education policy and regulatory environment.
• Experience of delivering service improvements.
• Excellent customer service skills and ability to respond to enquiries.
• Flexible and collaborative to achieve strategic aims.

Responsibilities

• Deputise for the School Manager and lead on strategic initiatives.
• Lead and motivate the operations team delivering executive support, HR, estates, safety, and business continuity.
• Oversee staff contracts, recruitment, and development schemes in partnership with HR.
• Lead estates matters and project management support with Estates and Facilities.
• Support optimisation of post award research funds and large grant portfolios.
• Lead information management, asset registers, and compliance with regulations.
• Oversee annual workload planning and budget management.
• Support Athena Swan accreditation and One University activities.

Skills

Leadership

Communication skills

People management

Organizational skills

Problem solving

Customer service

Education

Bachelor's degree or equivalent

Job description

The University of Sheffield is seeking an Operations Manager to lead the School's operations team, includingExecutive support, HR, estates, health and safety, and business continuity. You will deputise for the School Manager and drive strategic initiatives within a large, complex academic environment.

You will manage budgets, drive service improvements, and work collaboratively across departments to support Athena Swan accreditation and broader university goals.