Operations Manager

University of Leeds; Leeds; On-site; GBP 55,000 - 75,000; Full time

Job summary

The University of Leeds is seeking a commercially minded Senior Operations Manager to lead non-kitchen hospitality and retail operations across the campus catering portfolio. You will report to the Head of Retail Catering with a Catering Operations Manager as a direct report, driving income, operational efficiency and continuous improvement while ensuring health and safety compliance.

Based on the university campus with potential flexible working arrangements, the role requires strong

Qualifications

• Experience managing multi-site retail and hospitality operations.
• Strong financial and business management skills.
• Ability to lead and develop teams.

Responsibilities

• Lead all non-kitchen hospitality and retail operations within Catering.
• Report to the Head of Retail Catering with a direct report Catering Operations Manager.
• Drive income, operational efficiency and continuous improvement.
• Ensure compliance with health and safety and food safety legislation.

Skills

Multi-site operations

Hospitality & retail

Commercial acumen

Team leadership

Job description

This role will be based on the university campus. We are also open to discussing flexible working arrangements., This position will report to the Head of Retail Catering, with a Catering Operations Manager as a direct report, and will manage all non-kitchen hospitality and retail operations within the Catering department.
Please note that this post may be suitable for sponsorship under the Skilled Worker visa route but first-time applicants might need to qualify for salary concessions. For more information please visit: www.gov.uk/skilled-worker-visa.
Are you an experienced Operations Manager with a multi-site retail and hospitality background, looking for a new challenge? Do you have a proven track record of driving income, operational efficiency and continuous improvement? Would you like to join our ambitious team and work flexibly across the catering portfolio?
The University of Leeds are seeking a commercially minded, industry professional to strengthen the senior management of the catering portfolio. Using the experience and knowledge gained managing a complex multi-site operation and/or high street branded retail operations, the successful candidate will possess a high level of commercial knowledge and ability.
As Senior Operations Manager, you will be passionate about delivering modern catering services that exceed customer expectations and contribute towards enhancing the student experience. You will be an experienced senior manager, who can motivate and develop the team to achieve their potential, through the utilisation of a wide range of interpersonal skills.
Exceptional organisational skills, attention to detail and proficiency in financial/business management are all essential, as is ensuring compliance with health and safety and food safety legislation.
This job is only available to University of Leeds staff. It may be released externally should we not appoint internally.