Operations Manager

MCS Cleaning & Maintenance Limited; Port Glasgow; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Company car

Laptop

Mobile phone

Private health cover

Direct access to Directors

Job summary

MCS Cleaning & Maintenance Limited is seeking an Operations Manager – Commercial Cleaning to lead and develop the Midlands-based operations. You’ll work closely with Directors to shape growth, improve cleaning standards and implement new technologies across sites.

The role offers a competitive £40,000–£50,000 salary, a company car, laptop and mobile phone, plus private health cover and direct access to Directors. A senior, people-focused role in a values-driven firm awaits your leadership.

Qualifications

• Operational management experience in commercial cleaning or facilities management.
• Strong problem-solving and time management skills.
• Full, clean UK driving licence and ability to pass an enhanced DBS check.
• Relocation willingness or within commuting distance (East Midlands).
• Ambition to build a long-term career with the company.

Responsibilities

• Lead, support and develop our team of Area Managers.
• Ensure each site is cleaned to specification, on time, every day.
• Take on new contracts from the Projects Manager and drive standards from there.
• Be the senior operational contact for key clients, including academy trusts and multi-site accounts.
• Keep contracts profitable by managing labour hours and site budgets.
• Bring fresh ideas, trial new technology and roll out what works.
• Maintain ISO 9001, 14001 and 45001 standards with the Compliance lead.

Skills

Leadership

Time management

Problem-solving

Tech-savvy

Driving licence

DBS check

Relocation

Career growth

Job description

Job title: Operations Manager – Commercial Cleaning

Location: Coalville, Leicestershire (field-based, mainly across the Midlands)

Job type: Full-time, permanent

Salary: £40,000 – £50,000 per year, dependent on experience, plus company car, laptop and mobile phone

Tired of feeling like a number? Want your ideas to actually happen?

MCS is a fast-growing commercial cleaning company based in Coalville. We've grown from £1 million to £8 million turnover in five years, we now employ around 700 people, and we're on track for £10 million by 2030.

We're looking for an Operations Manager to lead our cleaning operations and help shape the next stage of our growth.

Why this role is different

• Your voice counts. You'll work directly with the Directors, and good ideas are acted on in days, not quarters.
• Freedom to innovate. We want blue-sky thinking on how we clean, manage, train and use technology, including AI.
• Make a visible difference. You'll see the impact of your decisions on our clients, our teams and our growth.
• People, not numbers. We know our staff by name, and we'll know you too.

We'd love to hear from you if you are:

• An Area Manager ready for the next step. You've proven yourself running sites and teams, and you're ready to lead a whole operation. We'll back you to step up.
• An Operations Manager in a large national provider who feels buried in process and unable to make a real difference. Come and see what you can achieve when your ideas are welcomed.

How the role fits

Our Projects Manager links Sales and Operations and starts up every new contract. Once a contract is up and running, it is handed over to you and your team to deliver, develop and grow. That leaves you free to focus on running a great operation across all our established sites.

Where you'll work

Most of your time will be spent across the Midlands. You'll make regular visits to our Wokingham office, where our branch manager looks after around 10 contracts, and occasional trips to support our Trust contracts manager, whose contracts stretch from Wolverhampton to Bury.

What you'll do

• Lead, support and develop our team of Area Managers
• Make sure every site is cleaned to specification, on time, every day
• Take on new contracts from the Projects Manager once they are up and running, and drive standards from there
• Be the senior operational contact for key clients, including academy trusts and multi-site accounts
• Keep contracts profitable by managing labour hours and site budgets
• Bring fresh ideas, trial new technology and roll out what works
• Maintain our ISO 9001, 14001 and 45001 standards with our Compliance lead

What you'll bring

• Operational management experience in commercial cleaning or facilities management
• Strong problem-solving and excellent time management
• A supportive leadership style and a good sense of humour
• Confidence with technology and an appetite for new ways of working
• A full, clean UK driving licence and the ability to pass an enhanced DBS check
• Ideally within 30–45 minutes of the East Midlands, or willing to relocate
• The ambition to build a long-term career with us

What we offer

• Salary of £40,000–£50,000, depending on experience
• Company car, laptop and mobile phone
• Private health cover with AXA PPP Health
• Direct access to the Directors and the freedom to try new ideas
• A senior role in a business small enough to know your name, and big enough to grow your career

Our values are Pride & Passion, Accountability, Reliability, and Teamwork & Trust.