Operations Manager

Adaptable Recruitment; Liverpool; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

20 days holiday + Christmas shutdown

Pension

Mileage / travel expenses covered

Long-term growth and development opportunity

Job summary

Adaptable Recruitment is seeking an Operations Manager in Liverpool to oversee day-to-day operations within a growing cleaning and facilities business. The successful candidate will lead a team of 24+ staff, manage client relationships, and drive operational improvements. A hands-on, proactive approach and experience in team management within a similar industry are required. The role offers a salary between £38,000-£42,000, along with 20 days holiday and opportunities for long-term growth.

Qualifications

• Experience managing teams in cleaning, facilities, or hospitality.
• Proactive hands-on approach and comfortable with operational data.
• Full UK driving licence required.

Responsibilities

• Oversee day-to-day operations across a growing client portfolio.
• Lead and develop a team of 24+ staff.
• Manage rotas and handle operational challenges.
• Conduct regular site visits to maintain quality.
• Identify improvements across systems and efficiency.

Skills

Team management

Problem-solving ability

Strong communication

Commercial awareness

Organizational skills

Job description

Operations Manager (Cleaning & Facilities)

Liverpool | Full-time

£38,000-£42,000 (flexible for the right candidate)

The Opportunity

We're partnering with a well-established, privately-owned cleaning and facilities business in Liverpool, known for its strong reputation and loyal client base. With a growing team of 24+ employees and ambitious plans over the next 3-5 years, the business is focused on strengthening structure, improving efficiency, and scaling sustainably. As part of this journey, they're looking for an Operations Manager who can take ownership of day-to-day delivery while also playing a key role in supporting future growth.

The Role

This is a hands‑on, high‑impact position at the heart of a busy operation. You'll ensure everything runs smoothly day‑to‑day, while also identifying improvements, supporting onboarding of larger clients, and helping the business scale in a structured and commercially effective way. We're looking for someone equally comfortable being on‑site supporting the team as they are planning ahead, improving processes, and driving performance.

Main Responsibilities

• Oversee day‑to‑day operations across a growing client portfolio
• Lead, support, and develop a team of 24+ staff
• Manage rotas, scheduling, and holiday cover
• Handle operational challenges (sickness, last‑minute gaps, changes)
• Carry out regular site visits to maintain quality and support delivery
• Manage stock control across multiple sites
• Build and maintain strong client relationships
• Identify improvements across systems, processes, efficiency, and commercial performance
• Support onboarding of new and larger client contracts
• Assist with recruitment, onboarding, and team development
• Contribute to operational scalability and future growth planning

Ideal Candidate

• Experience managing teams in cleaning, facilities, hospitality, or similar
• Highly organised with strong problem‑solving ability
• Proactive, hands‑on approach
• Comfortable working both in the office and out on‑site
• Strong communicator with staff and clients
• Commercial awareness and ability to spot growth opportunities
• Confident using systems and managing operational data

Importantly, we're keen to meet someone with an entrepreneurial mindset who thinks ahead, spots opportunities, and wants to play a genuine role in growing the business.

Why Join

• Work closely with the business owner and influence direction
• Play a key role in a growing, ambitious company
• Make a visible impact with your ideas and improvements
• Be part of a supportive, down‑to‑earth team

Package

• £38,000-£42,000 salary (flexible for the right candidate)
• 20 days holiday + Christmas shutdown
• Pension
• Mileage / travel expenses covered
• Primarily office‑based with regular site visits and operational support in the field
• Full UK driving licence required
• Long‑term growth and development opportunity

Interview Process

Face‑to‑face interview process, including time with the team and exposure to day‑to‑day operations.