Operations Manager

Applus+; Poole; On-site; GBP 45,000 - 70,000; Full time

Job summary

An established industry player is seeking an Operations Manager to oversee inspection activities and ensure project success through effective leadership and operational management. This role requires a dynamic individual who can maintain safety and quality standards while driving continuous improvement initiatives. You will lead a team, manage client relations, and ensure financial targets are met. If you thrive in a fast-paced environment and have a background in precision engineering, this is an exciting opportunity to make a significant impact in a collaborative setting.

Qualifications

• Experienced people leader in a fast-paced production environment.
• Customer-facing with effective communication and problem-solving skills.

Responsibilities

• Manage daily operations and scheduling of production resources.
• Ensure compliance with safety, quality, and financial targets.

Skills

Leadership

Project Management

Customer Communication

Problem Solving

Continuous Improvement

Education

Background in Precision Engineering

Experience with ASME Standards

Tools

NDT Techniques

Radiographic Testing

Job description

As Operations Manager at Applus, you will be responsible for the operational management of inspection activities. Your main goal is to ensure that projects are completed while maintaining and improving safety, quality, delivery, and cost targets.

Your responsibilities will include:

Daily Operations

• Manage the daily running of all site activities
• Scheduling production resource
• Maintain training plan
• Action and resolve staff issues, including disciplinary action
• Reporting safety, quality, delivery, and cost performance
• Liaise with external service and equipment providers
• Ensure adherence to TPM and calibration schedules

Leadership

• Ensure safe and proper use of all materials, tools, and equipment on site, following relevant standards and procedures
• Maintain copies of all Health, Safety, Environmental & Quality documents, and procedures
• Lead and support Team Leaders and maintain clear, consistent communication across teams
• Support staff hiring, appraisals, and development, including training plan
• Identify appropriate deputies and ensure effective succession planning, encourage personal growth and continuing development of direct reports
• Work closely with other Company geographical locations to ensure operational resource levels are maintained

Quality Standards

• Work closely with the Quality Manager to build a strong relationship and support site development
• Maintain the company’s quality procedures and ensure ongoing compliance
• Identify and report any non-conformance in the quality system and execution of corrective and preventative action, ensuring they are up to date
• Lead/assist during external audits from customers/regulatory authorities

Client Relations

• Liaise between client and company personnel to ensure work is carried out according to an agreed schedule and within the terms of the contract
• Attend meetings focused on fabrication, quality, and operational issues
• Ensure accurate and timely reporting to clients

Financial Targets

• Ensure the site meets or exceeds its sales and profit goals
• Authorise spending within approved limits (e.g., equipment, training, expenses, timesheets, leave requests
• Approve invoices before submission when required

Technical Expertise

• Stay updated on product and technical developments and discuss them with when needed. Is this an absolute requirement
• Support the research and development of NDT (Non-Destructive Testing) techniques such as UT, VT, PT, and RT

Qualifications and Experience

Essential

• Experienced people leader, working in a fast paced and dynamic production environment
• Customer facing, able to communicate effectively, problem solve, and adapt to changing workloads
• Background in precision engineering, testing and inspection environment; experience working to ASME standards
• Project management
• Continuous improvement and lean initiatives

Desirable

• PCN Level 2 or 3 in Radiographic Testing (RT), included lapsed certifications that can be renewed
• Radiation safety experience
• Strong understanding of all major NDT methods and industry standards

Competencies:

• Able to lead and influence team members
• Effective Time and Performance management
• Able to perform within a team environment, and as an individual
• Communicates effectively
• Customer focused
• Forward thinking

HSEQ Policy:

Be active in promoting and maintaining the Company’s high standards for Health, Safety, Environment and Quality by:

• Highlighting new working practices which may benefit the Company
• Developing good relationships with clients and suppliers
• Maintaining a clean and safe office and site environment
• Participating in Company and client HSEQ initiative