Operations Manager

Henkels & McCoy; North Norfolk; On-site; GBP 60,000 - 100,000; Full time

Job summary

Join a purpose-driven company that values safety, quality, and productivity. As an Operations Manager, you'll oversee operations in the telecommunications construction industry, ensuring the highest standards are met. With a commitment to diversity and inclusion, this innovative firm empowers its teams with training and opportunities for growth. If you're ready to make an impact and thrive in a supportive environment, this role is for you.

Qualifications

• 15+ years of supervisory and management experience in telecommunications construction.
• Extensive field experience in aerial and underground construction.

Responsibilities

• Oversee daily operations and staff performance.
• Ensure safety and quality standards are met in all projects.
• Manage client relationships and participate in program meetings.

Skills

Leadership

Communication Skills

Project Management

Telecommunications Knowledge

Safety Management

Education

Formal Training in Management

Job description

Overview

Henkels & McCoy, Inc. (H&M) is a leading utility construction firm providing critical infrastructure for the power, oil & gas pipeline, telecommunications, and gas distribution markets throughout North America. Founded in 1923, the firm adapts a century of experience to the dynamic infrastructure needs of today. H&M leverages the collective strength of its diverse disciplines to create seamless integrations between projects, clients, team members, and communities. The company has been recognized with an E. I. DuPont Safety Excellence Award.

H&M is a purpose-driven company. Our core values guide our strategy, performance, and culture. We believe in maintaining an environment where team members can make an impact, grow, and thrive. A place where they find meaning and purpose in doing the important work of ensuring communities have the vital energy, light, and communications to prosper. Our culture is inclusive and welcoming. Our teams are empowered with abundant training, tools, and opportunities to follow their curiosity and ambitions. Everyone has an equal chance to advance. Everyone is supported, respected, and challenged to be their best. We’re always looking for talented and dedicated people to join us and love where they work.

Henkels & McCoy is a proud subsidiary of MasTec (NYSE: MTZ), a Fortune 500 Company ranked by Engineering News-Record as one of the leading contractors in the country. H&M is part of the MasTec Power Delivery segment. We are certified as a minority-controlled company by the National Minority Suppliers Development Council (NMSDC). Our rich diversity of people and ideas makes us a stronger, more innovative organization.

Responsibilities

Responsibilities:

• Implementation - Safety, Quality, Productivity.
• Day to day operations and oversight of operations staff.
• Technical guidance to project teams and field leadership.
• Lead or participate in Incident Investigations.
• Performance Reviews for Operations staff.
• Pre-job visits as necessary. Assist estimators with bids. Prepare bids or proposals when necessary.
• Ensure field tracking and administrative processes are implemented, reported and followed accurately and timely. Includes QA / QC processes and documentation.
• Manage purchase orders and subcontracts.
• Train Construction Managers and field Supervisors on administrative process as required.
• Monitor performance metrics for operating unit – production, man-hours, accidents and incidents. Review weekly productivity of crews and adjust as necessary. Provide work progress reports as necessary. Develop corrective action plans when required.
• Participate in monthly Customer program meetings. Regular customer contact and engagement at every level possible. Client networking.
• Ensure the safe proper use and application of Company equipment and tooling. Ensure proper equipment is procured for projects. Manage tool supervisor and staff.
• Maintain good working relationships with IBEW locals throughout the Region with regards to hiring, retraining, and termination of craft workers. Assist in Union Negotiations when possible.

Qualifications

Qualifications:

• The Operations Manager must have at least 15 years of supervisor and management experience in the Telecommunications construction business.
• Formal training in management, supervision, and administration is required.
• The ideal candidatewill haveextensive field experience in the Telecommunications industry with demonstrated knowledge of aerial and underground construction.
• Strong leadership, written and verbal communication skills are required.
• Ability to travel 85% of the time.

Henkels & McCoy, Inc.isan Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.