Global Revenue Operations Manager

Canonical; London; Remote; GBP 80,000 - 120,000; Full time

Job summary

A leading tech firm is seeking a Global Revenue Operations Manager to enhance revenue operations across various channels. The ideal candidate will have a strong leadership background, analytical skills, and experience in managing global teams. This role offers a remote work environment and opportunities for personal development.

Benefits

Personal learning and development budget of USD 2,000 per year

Annual compensation review

Recognition rewards

Maternity and paternity leave

Employee Assistance Programme

Qualifications

• Experience in senior leadership roles driving effectiveness in partnerships.
• Proven ability to provide insights through technology platforms and analytics.

Responsibilities

• Deliver scalable revenue operations through various channels.
• Develop and lead a team of revenue operations analysts.
• Drive metrics and reporting for revenue operations effectiveness.

Skills

Leadership

Analytical Skills

Communication

Negotiation

Organizational Skills

Education

Undergraduate Degree

Job description

Join to apply for the Global Revenue Operations Manager role at Canonical.

Canonical has opened management positions for exceptional Revenue Operations leaders to grow our global direct, alliance, channel partner, and online sales. Our Revenue Operations teams analyze and drive interventions to maximize net customer retention and lead robust, repeatable processes to plan, manage, and deliver revenue.

As a Revenue Operations Manager, you will partner with Canonical's executive team across sales, business development, customer success, marketing, product management, commercial systems, delivery, finance, and legal, providing a focal point to drive improvements. This position requires an analytical approach, a keen eye for detail, and the ability to drive process and system improvement.

Location: This role can be held remotely in EMEA time zones.

What your day will look like

1. Deliver precise, scalable revenue operations for business through direct, indirect, or online channels.
2. Develop and lead a team of revenue operations analysts in driving processes and providing daily operational support and enablement to sales teams and partners.
3. Drive Sales Engagement, Training/Enablement/Data Enrichment, Customer Relationship Management, Configure Price Quote, Analytics, and Commissions.
4. Instrument, measure, and improve processes across the entire revenue operations spectrum.
5. Deliver metrics and reporting to monitor and improve revenue operations effectiveness, including new leads, pipeline, velocity, sales productivity, and renewals. Use this data to drive insights, manage territories and channels, improve productivity, and implement actionable change with executive management through regular sales and business reviews.
6. Oversee sales technology and processes, driving automation and process improvements, partnering with our commercial systems engineering team to improve business systems and integration.
7. Lead the introduction of new products, pricing, packaging, and bundling through systems that are easy for sales and partners to navigate and quote.
8. Drive data quality through order processing, new hire training, process documentation, reporting, and data cleansing.
9. Lead and enhance our commercial review process for evaluating and steering sales and alliance opportunities.
10. Own the commission plan and lead the process for setting goals, evaluating, and paying against that plan.

What we are looking for in you

1. An exceptional academic track record from both high school and university.
2. Undergraduate degree in a related field, or a compelling narrative about your alternative path.
3. Drive and a track record of exceeding expectations.
4. Experience operating in a senior leadership role, driving effectiveness of direct, channel, and alliance partnerships, ideally within a similar technology subscription-based business.
5. Proven ability to provide insights through robust technology platforms, data, analytics, compensation systems, and processes to deliver excellent revenue operations.
6. Deep understanding of working in a global, multicultural organization, including managing a team of remote direct reports across different time zones.
7. A systematic approach, with skills in measuring, identifying, and delivering systems and processes that ensure scalable outcomes.
8. Comfort with commercial pressure and the ability to put revenue teams under appropriate performance pressure.
9. Strong organizational skills and the ability to interact and work with stakeholders at all levels.
10. Excellent communication and negotiation skills to achieve buy-in from key stakeholders.
11. Fluent in business English (written and spoken).
12. Willingness to travel internationally up to 4 times a year for company events.

What we offer you

We consider geographical location, experience, and performance in shaping worldwide compensation. We revisit compensation annually (and more often for graduates and associates) to recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits reflecting our values and ideals, balancing programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly in-person team sprints.
• Personal learning and development budget of USD 2,000 per year.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity leave.
• Employee Assistance Programme.
• Opportunity to travel to new locations to meet colleagues.
• Priority Pass and travel upgrades for long-haul company events.

About Canonical

Canonical is a pioneering tech firm leading the global shift to open source. As the publisher of Ubuntu, a major open source platform for AI, IoT, and cloud, we are transforming the world daily. We recruit globally and uphold high standards for new hires, expecting excellence in all we do. Since 2004, Canonical has been a remote-first company. Working here is future-oriented, challenging you to think differently, work smarter, learn new skills, and elevate your game.

Canonical is an equal opportunity employer

We are committed to fostering a workplace free from discrimination. Diversity in experience, perspectives, and backgrounds enriches our environment and products. We consider all applications fairly, regardless of your identity.