Operations Manager

David Lloyd Clubs; East Finchley; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Free Club Membership

Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Career advancement

Wagestream App

Benefits suite

Job summary

David Lloyd Clubs in the United Kingdom seeks an Operations Manager to lead a DL Club and deliver an exceptional member experience daily. You will act as Duty Manager, oversee health and safety, and manage multiple functions with a focus on service quality and financial stewardship.

The role emphasizes people-centric leadership, club-wide operational excellence, and opportunities for career progression within a premium health and wellness group.

Qualifications

• Experience managing large operational service delivery facilities.
• Experience leading multiple functions with varied goals across departments.
• Experience of financial planning and management.

Responsibilities

• Regularly act as Duty Manager and lead the team.
• Ensure health & safety and compliance regulations are followed.
• Maximise member experience and service delivery seven days a week.

Skills

Operations management

Team leadership

Budgeting/financial planning

Customer service

Job description

£32,887pa

Would you like to join Europe's leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Operations Manager to join our team!

Operations Managers are people-focused and have accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week.

You will regularly act as Duty Manager, and alongside your team, ensure health & safety and compliance regulations are adhered to, maximising member experience.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!

• Discount on food and drinks.

• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App : Get paid on demand!
• Access to our Benefits Suite.

About you:

As Operations Manager we are looking for someone who:

• Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
• Experience leading a variety of functions with variable challenges and goals, or across variable depts.
• Experience of financial planning and management.
• Passionate about customer service.

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!

Finchley