Operations Manager

NHS National Services Scotland; Dundee; On-site; GBP 40,000 - 60,000; Full time

Job summary

NHS National Services Scotland in Scotland is seeking a capable manager to support operational management and strategic development within the Hospital Dental Service. The role involves autonomy, ambiguity handling, and delivering clear, high-quality written reports to inform leadership decisions.

The post holder will oversee data collection and analysis, drive service improvements, and coordinate key priorities across care groups, ensuring safe and timely patient care in a complex hospital

Qualifications

• Candidates hold a degree or equivalent in a relevant discipline.
• Extensive experience in an NHS clinical service managerial/supervisory role is preferred.
• Experience leading service improvement and change programmes is desirable.

Responsibilities

• Support operational management and strategic development priorities within the Hospital Dental Service.
• Provide assurance to leadership regarding safe, effective and timely patient care through proactive management of operational pressures and workforce capacity.

Skills

Data analysis

Programme management

Report writing

Interpersonal skills

Education

Degree in a relevant discipline

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

An opportunity has arisen for an individual looking for a challenging and rewarding role to support operational management and strategic development priorities within the Hospital Dental Service.

The post holder will be a committed and flexible individual who are used to working autonomously, are comfortable with ambiguity and complexity and are able to work to tight deadlines. The post holders will have excellent organisational and programme management skills, improvement skills and strong interpersonal skills to support services in coordinating key priority areas of work. The post holders will be comfortable collecting and analysing data with minimal supervision, and will be able to produce clear high quality written reports.

The post holders will provide assurance to the Hospital Dental Service, Care Group and Divisional leadership regarding safe, effective and timely patient care through proactive management of operational pressures, workforce capacity, clinic utilisation, patient flow and infrastructure related issues.

Candidates will be considered who hold a degree or equivalent in a relevant discipline with extensive experience in an NHS clinical service managerial/supervisory role. Ideally you will have experience of leading service improvement and change programmes within a healthcare setting.

Informal enquiries to: Elizabeth Henderson, Clinical Care Group Manager at [e-mail]

Induction Standards & Code of Conduct

Your performance must comply with the national “Mandatory Induction Standards for Healthcare Support Workers 2009” and with the Code of Conduct for Healthcare Support Workers.

Hours of work are: Mon – Fri, 36 hours per week with occasional extended weekday/weekend working included in those hours with site on call commitments to support acute hospital capacity.

Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder.

If you are a current member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Tayside