Operations & Logistics Coordinator

Franklin Fitch; Reading; On-site; GBP 25,000 - 38,000; Full time

Job summary

Franklin Fitch in Reading, United Kingdom, is seeking a proactive Operations Coordinator to help manage cross‑functional activities across the business. You will keep information, equipment and supplier data up to date, coordinate requests and ensure deadlines are met.

The role offers involvement in wider operational projects and scope to develop over time. With strong organisational and communication skills, you will work with multiple teams, manage competing priorities and drive processes to

Qualifications

• You are organised, commercially aware and able to take ownership of tasks.
• You have excellent attention to detail and can prioritise multiple tasks effectively.
• Strong communication skills and the ability to work with several stakeholder levels are essential.

Responsibilities

• Monitor outstanding operational activity and ensure actions are completed on time.
• Coordinate requests between customers, suppliers and internal departments.
• Maintain visibility of upcoming deadlines, commitments and outstanding requirements.
• Follow up where information, approvals or actions are missing.
• Escalate potential problems and help drive them through to resolution.
• Keep relevant systems and records updated throughout the process.
• Assist with ongoing customer service and support arrangements.
• Review upcoming agreements and coordinate the relevant administration.
• Gather pricing and information from external technology partners.
• Maintain records relating to customer services and associated requirements.
• Respond to operational queries and coordinate information between parties.
• Coordinate movement of equipment between suppliers, internal locations and customers.
• Monitor deliveries and investigate delays or exceptions.
• Coordinate replacement equipment where required.
• Work with third-party logistics providers to resolve delivery issues.
• Maintain documentation required for internal controls and reporting.
• Develop relationships with external suppliers and technology partners.
• Request and track information required from third parties.
• Coordinate responses to operational and commercial queries.
• Monitor agreed actions and chase outstanding items where necessary.
• Build understanding of how suppliers and partners support the wider operation.

Skills

Organisation

Commercial awareness

Ownership

Attention to detail

Prioritisation

Multitasking

Communication

Problem solving

Independent working

Job description

Franklin Fitch in Reading, United Kingdom, is seeking a proactive Operations Coordinator to help manage cross‑functional activities across the business. You will keep information, equipment and supplier data up to date, coordinate requests and ensure deadlines are met.

The role offers involvement in wider operational projects and scope to develop over time. With strong organisational and communication skills, you will work with multiple teams, manage competing priorities and drive processes to