ERP Operations & Logistics Coordinator

Pertemps Black Country Perms; West Midlands; On-site; GBP 26,000 - 38,000; Full time

Job summary

Pertemps Black Country Perms is seeking a highly organised Operations Coordinator to support day-to-day activities across sales administration, stock control, export documentation, logistics, ERP administration, and customer service. You will collaborate with internal teams, suppliers, warehouses, and customers to maintain high service levels and operational excellence.

The role requires strong organisational skills, experience with ERP systems, and the ability to manage multiple priorities in a

Qualifications

• Experience coordinating sales administration, stock control, export docs and logistics.
• Strong administrative and organisational skills with attention to detail.
• Proven ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Coordinate daily operational activities to ensure efficient order processing and fulfilment.
• Process customer orders accurately and efficiently through ERP systems.
• Generate quotations, sales orders, invoices, and other customer documents.
• Monitor stock levels and maintain accurate inventory records within ERP systems.
• Track inventory movements, stock adjustments, and replenishment requirements.
• Liaise with warehouse teams to investigate stock discrepancies and implement corrective actions.
• Produce stock reports and forecasts to support planning and procurement.
• Prepare export documentation including commercial invoices, packing lists, certificates, and customs paperwork.
• Coordinate domestic and international shipments with freight forwarders and logistics partners.
• Deliver exceptional customer service by handling enquiries, complaints and order-related issues.

Skills

Operations coordination

Stock control

Customer service

Communication

Multi-tasking

Stakeholder management

Excel

Tools

ERP systems

MS Excel

Job description

Pertemps Black Country Perms is seeking a highly organised Operations Coordinator to support day-to-day activities across sales administration, stock control, export documentation, logistics, ERP administration, and customer service. You will collaborate with internal teams, suppliers, warehouses, and customers to maintain high service levels and operational excellence.

The role requires strong organisational skills, experience with ERP systems, and the ability to manage multiple priorities in a