Operations Leader – Exams & Service Excellence

Juice Recruitment; Gloucester; On-site; GBP 41,000 - 45,000; Full time

Benefits offered by this job

Salary up to £45,119 per annum

32 days annual leave + bank holidays

Excellent pension scheme

Career progression

Leadership role with impact

Job summary

Juice Recruitment is supporting a Gloucestershire-based organisation to recruit an Operations Manager (Exams) in Gloucester. The role involves leading a busy operational function, developing a high-performing team and delivering a professional, customer-focused service.

Previous examinations experience isn’t essential, opening opportunities from operations, admin, compliance, education or regulated sectors.

Qualifications

• Inspiring leader with ability to drive team performance.
• Strong stakeholder management experience across a complex organisation.

Responsibilities

• Lead and develop a high-performing operational team.
• Create a culture of accountability, collaboration and continuous improvement.
• Build relationships with senior stakeholders and departmental leaders.
• Partner with operational and academic teams to meet business needs.
• Review and improve systems, processes and procedures for efficiency.
• Drive service improvements through data analysis and operational insight.
• Develop expertise in a regulated operational environment and ensure compliance.
• Support organisational change and best-practice initiatives.

Skills

Leadership experience

Stakeholder engagement

Process improvement

Organisational skills

Problem solving

Job description

Juice Recruitment is supporting a Gloucestershire-based organisation to recruit an Operations Manager (Exams) in Gloucester. The role involves leading a busy operational function, developing a high-performing team and delivering a professional, customer-focused service.

Previous examinations experience isn’t essential, opening opportunities from operations, admin, compliance, education or regulated sectors.