People-First Operations Leader

Gloucestershire College; United Kingdom; On-site; GBP 55,000 - 75,000; Full time

Job summary

Gloucestershire College seeks an inspirational Operations Manager to lead and develop the Exams team, delivering a professional, responsive service to students, staff and external stakeholders. You will champion continuous improvement and build strong relationships across the College.

You will focus on people leadership, ensuring high-performing teams and a positive culture, while mentoring during a transition period with an Exams Specialist Consultant.

Qualifications

• Proven experience leading, motivating, and developing teams.
• Ability to build relationships and a positive team culture.
• Experience in managing operational services and driving improvement.
• Excellent organisational and communication skills.
• Commitment to delivering high-quality customer-focused services.

Responsibilities

• Lead the Exams team to deliver a professional, responsive service to students, staff and external stakeholders.
• Collaborate with the Exams Specialist Consultant during the transition to build specialist knowledge.
• Drive continuous improvement across operations and stakeholder engagement.
• Mentor, develop and support team members to achieve high performance.
• Foster a positive culture and strong relationships across the College.

Skills

People leadership

Team development

Stakeholder management

Operational excellence

Customer-focused service

Job description

Gloucestershire College seeks an inspirational Operations Manager to lead and develop the Exams team, delivering a professional, responsive service to students, staff and external stakeholders. You will champion continuous improvement and build strong relationships across the College.

You will focus on people leadership, ensuring high-performing teams and a positive culture, while mentoring during a transition period with an Exams Specialist Consultant.