Operations Leader – Creative School & Events

City St George's; Greater London; Hybride; GBP 46 000 - 65 000; Plein temps

Avantages offerts par ce poste

Sector-leading salary

Staff training & development

Résumé du poste

City St George’s, University of London is seeking an Operations Manager to lead the Business Operations Team within the School of Communication and Creativity. Based in Professional Services, the role bridges academic leadership, central services, and School professional teams to drive strategy and oversee operational processes, space allocations, and events including concerts and auditions.

You will work with HR, IT and Finance to ensure smooth operations, financial controls, and a high-quality

Qualifications

• Degree-educated (or equivalent) with understanding of university structures and health and safety compliance.
• Experience in Higher Education customer support, team supervision, and staff development.
• Strong operational management, problem-solving, and administrative support capabilities.
• Adept at persuading, influencing, and building relationships across academic and professional service teams.
• Commitment to inclusivity, sustainability, and professional development.

Responsabilités

• Lead and line-manage the Business Operations Team, overseeing workloads, training, and annual appraisals.
• Streamline school operations by implementing systematic processes and aligning activities with developing school strategies.
• Manage financial controls, including budget support, spend sign-offs, and payments to visiting lecturers, freelancers or guests.
• Coordinate school infrastructure, leading estates-related space projects and facilitating high-profile events, concerts, and auditions.
• Build cross-departmental relationships with central HR, IT, and Finance to resolve operational issues.

Connaissances

Leadership experience

Operational management

Communication

Strategic planning

Formation

Degree-educated

Description du poste

City St George’s, University of London is seeking an Operations Manager to lead the Business Operations Team within the School of Communication and Creativity. Based in Professional Services, the role bridges academic leadership, central services, and School professional teams to drive strategy and oversee operational processes, space allocations, and events including concerts and auditions.

You will work with HR, IT and Finance to ensure smooth operations, financial controls, and a high-quality