Exams Operations Lead

City St George's; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Pension scheme

Staff training and development

Career progression opportunities

Job summary

City St George’s, University of London is seeking an experienced Exams Manager to provide operational leadership for the delivery of centrally administered examinations across multiple campuses. You will lead the Exams team, ensure compliant and efficient assessment processes, and collaborate with academic and professional services colleagues to deliver an excellent student experience.

The role requires strong knowledge of examination processes, governance frameworks, and risk management, with a

Qualifications

• Experience with examination delivery across campuses is essential.
• Knowledge of academic regulations and governance frameworks.
• Strong leadership and staff development skills.
• Excellent communication and stakeholder management abilities.
• Risk management and incident resolution experience.

Responsibilities

• Lead planning and delivery of central examination operations across the University.
• Manage examination cycles: scheduling, venues, on-the-day management and invigilation.
• Provide leadership to the Exams team and oversee risk management.
• Collaborate with academic and professional services colleagues to ensure a high-quality student experience.
• Support service enhancement, reporting and performance monitoring.

Skills

Examination processes

Regulatory governance

Staff leadership

Stakeholder management

Communication

Job description

City St George’s, University of London is seeking an experienced Exams Manager to provide operational leadership for the delivery of centrally administered examinations across multiple campuses. You will lead the Exams team, ensure compliant and efficient assessment processes, and collaborate with academic and professional services colleagues to deliver an excellent student experience.

The role requires strong knowledge of examination processes, governance frameworks, and risk management, with a