Operations Lead: Build Teams & Elevate Guest Experience

KFC North; Glossop; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips

Staff discount 25%

Gym discounts

Perks & cashback

Wellbeing support

Job summary

KFC is seeking an Assistant Restaurant General Manager to lead the team, own day-to-day operations and drive guest satisfaction. You’ll exemplify leadership, coach your crew and ensure performance targets are achieved while maintaining a welcoming restaurant.

Responsibilities include scheduling, stock control and compliance to keep service smooth and guests happy. You’ll be rewarded with a competitive pay range and a quarterly bonus scheme.

Qualifications

• Proven ability to lead and develop teams.
• Strong focus on customer experience and performance targets.
• Ability to manage schedules, stock and compliance.

Responsibilities

• Lead by example to own restaurant operations and drive performance.
• Train, coach and motivate crew to exceed standards.
• Own KPIs, support the team to hit targets.
• Oversee admin like rosters and stock to keep the shop running smoothly.
• Enhance guest experience to turn first-time visitors into regulars.

Skills

Team leadership

People management

Operations management

KPIs & performance

Job description

KFC is seeking an Assistant Restaurant General Manager to lead the team, own day-to-day operations and drive guest satisfaction. You’ll exemplify leadership, coach your crew and ensure performance targets are achieved while maintaining a welcoming restaurant.

Responsibilities include scheduling, stock control and compliance to keep service smooth and guests happy. You’ll be rewarded with a competitive pay range and a quarterly bonus scheme.