Restaurant Ops Leader – Elevate Teams & Guests

KFC Orpington - High Street; Greater London; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Quarterly Bonus

Extra Holiday

Life Assurance

Free Chicken & Chips

Staff Discount

Gym Discounts

High Street Perks

Wellbeing Support

Job summary

KFC in the United Kingdom is seeking an Assistant Restaurant General Manager to lead day-to-day operations, drive performance, and ensure the guest experience meets the brand's standards.

You will train and coach the crew, own KPIs, manage rostering and stock, and create a welcoming, compliant environment where guests and team feel at home. The role offers progression opportunities and the freedom to be yourself.

Qualifications

• Experience leading teams in a fast-paced restaurant environment.
• Proven ability to train and motivate staff to achieve standards.
• Strong focus on guest experience, compliance, and operational excellence.

Responsibilities

• Support like a leader and take ownership of the restaurant’s day-to-day operations.
• Train, coach and motivate the crew to meet and exceed standards.
• Own KPIs, support the team, and ensure shifts deliver expected results.
• Oversee rostering, stock, and behind-the-scenes admin to keep operations solid.
• Make every guest feel special and encourage repeat visits.

Skills

Leadership

Team coaching

Performance targets

Operations management

Job description

KFC in the United Kingdom is seeking an Assistant Restaurant General Manager to lead day-to-day operations, drive performance, and ensure the guest experience meets the brand's standards.

You will train and coach the crew, own KPIs, manage rostering and stock, and create a welcoming, compliant environment where guests and team feel at home. The role offers progression opportunities and the freedom to be yourself.