Assistant Restaurant GM: Lead Ops, Team & Guest Experience

KFC Cowgate - Ponteland Road; Newcastle upon Tyne; On-site; GBP 27,000 - 37,000; Full time

Benefits offered by this job

Quarterly BONUS

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC is looking for an Assistant Restaurant General Manager to lead daily operations, support the team, and drive performance while maintaining an exceptional guest experience. You will own the restaurant's vibe, ensure smooth service, and deliver on KPIs with a focus on coaching and empowerment.

Ideal candidates bring prior leadership experience in hospitality, strong people skills, and a passion for delivering great guest moments.

Qualifications

• Experience leading teams in fast-paced service environments.
• Strong people management and communication skills.
• Ability to drive performance and maintain guest focus.

Responsibilities

• Support like a leader and own day-to-day restaurant operations.
• Train, coach and motivate the crew to exceed standards.
• Own KPIs, drive performance, and ensure shifts meet targets.

Skills

leadership

people skills

operational excellence

Job description

KFC is looking for an Assistant Restaurant General Manager to lead daily operations, support the team, and drive performance while maintaining an exceptional guest experience. You will own the restaurant's vibe, ensure smooth service, and deliver on KPIs with a focus on coaching and empowerment.

Ideal candidates bring prior leadership experience in hospitality, strong people skills, and a passion for delivering great guest moments.