Restaurant Operations Leader: Coach Teams, Wow Guests

KFC; Workington; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC is hiring an Assistant Restaurant General Manager to lead daily operations, drive performance and elevate guest experience. You will guide a frontline team, coach staff, and own KPIs while maintaining smooth restaurant operations and a welcoming atmosphere.

The role emphasizes people leadership, operational excellence, and delivering the brand’s standards. This on-site position offers opportunities for growth within a busy UK fast-service environment.

Qualifications

• Experience leading restaurant teams.
• Proven ability to train and motivate staff.
• Strong understanding of KPIs and guest satisfaction.
• Ability to manage daily operations and ensure a smooth guest experience.

Responsibilities

• Assist in owning the restaurant operations and daily performance.
• Train, coach and develop the crew to meet and exceed standards.
• Own KPIs and ensure shifts deliver expected results.
• Oversee rosters, stock, and administrative tasks to keep operations smooth.
• Create a welcoming, safe and high-energy guest environment.

Skills

Team leadership

Coaching

Performance metrics

Guest experience

Operational excellence

People management

Job description

KFC is hiring an Assistant Restaurant General Manager to lead daily operations, drive performance and elevate guest experience. You will guide a frontline team, coach staff, and own KPIs while maintaining smooth restaurant operations and a welcoming atmosphere.

The role emphasizes people leadership, operational excellence, and delivering the brand’s standards. This on-site position offers opportunities for growth within a busy UK fast-service environment.