Operations Executive

CPM United Kingdom Ltd; Thame; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

A leading operations firm in Thame is looking for an organized Operations Executive to enhance communication and optimize processes. The role includes supporting field activities, organizing training, and managing operational documentation. The firm offers hybrid working, no weekends, life assurance, and a competitive salary of up to £27,500, alongside numerous other benefits focused on employee well-being and career development.

Benefits

Hybrid working

Life Assurance (2X salary)

26 days holiday + Bank Holidays

Employer pension contribution

Private Medical Insurance with Bupa

Buy / Sell holiday

Eyecare scheme

Discounts for retailers

Enhanced maternity / paternity leave

Responsibilities

• Provide communication between teams and suppliers for effective information sharing.
• Support field activities by organizing training and events.
• Ensure documentation is produced and dispatched on time.
• Work with teams on troubleshooting and problem resolution.
• Review current practices and make improvement recommendations.

Skills

Organizational skills

Effective communication

Problem resolution

Team collaboration

Salesforce setup

Job description

Are you an organised individual who thrives on implementing and optimizing processes? Look no further! We have an exciting opportunity for you to join our dynamic team as an Operations Executive in Thame. Salary up to £27,500 p / a DOE and a comprehensive benefits package including private Bupa healthcare.

Ideal Location : Thame, United Kingdom, OX9

Key Responsibilities :

• Provide and maintain effective communication between internal & external teams and appropriate supplier contacts to ensure efficient sharing & use of information.
• You will be responsible for supporting our client's field activities, in the below ways;
• You will help organise training and events for the field teams
• To ensure that account toolkits (e.g. Field / Supplier documentation) are produced and dispatched to required standard and timescales.
• Working with third parties to ensure that account equipment is purchased / distributed, and asset management is completed in support of service delivery, as well as trouble shooting and problem resolution
• Setting up Salesforce and reporting systems on tablets and phones for the field team.
• Work with various teams across the business on day-to-day trouble shooting and problem resolution.
• Review and document current working practices and procedures / systems. Producing recommendations which would demonstrate a real cost / service improvement.
• Complete field visits to ensure existing operational processes are fit for purpose. Ensure that the learning from these visits is incorporated into day-to-day processes.

We recognise that people are the key to our success. that is why we place great emphasis on providing exceptional rewards and fostering excellent career development opportunities.

What is in it for you?

• Hybrid working
• No weekends (average 37.5hours Monday to Friday)
• Life Assurance (2X salary)
• 26 days holiday + Bank Holidays, with yearly increments to a maximum of 31 days (Pro Rata)
• Employer pension contribution
• Income protection
• Private Medical Insurance with Bupa
• Buy / Sell holiday
• Eyecare scheme up to £80 per year
• Discounts and promotions for a huge variety of retailers!
• Reward and recognition programme
• Enhanced maternity / paternity leave

CPM have won the Investors in People Gold award and place great importance on the training and development of our people.

We work in a collaborative environment where great ideas and achievements are shared and celebrated. We believe diversity brings new thinking, which is at the heart of everything we do. We are working to set a standard for creating a culture of equity and belonging.