Operations Excellence Lead: Lean, Training & Automation

Cambridge University Press & Assessment; Stapleford; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

28 days annual leave

Private medical insurance

Discretionary annual bonus

Group pension scheme

Life assurance

Green travel schemes

Job summary

Cambridge University Press & Assessment is seeking an Operations Excellence Specialist to lead Lean Six Sigma initiatives, design impactful training, and embed continuous improvement across our global operations. You will optimise processes, drive automation, and partner with senior leaders to translate strategy into practical improvements.

You will facilitate workshops, monitor performance data, and champion technology-enabled solutions.

Qualifications

• Demonstrated experience applying Lean Six Sigma methodologies, alongside designing and delivering effective training and capability-building programmes.
• Strong analytical, facilitation and communication skills, with the ability to translate complex data and processes into clear, actionable insights.
• A proven track record of leading end-to-end process design and optimisation initiatives, facilitating workshops, and driving improvements through to implementation.

Responsibilities

• Facilitate workshops and training to engage stakeholders, promote process optimisation, and embed a culture of continuous improvement across the organisation
• Utilise data-driven performance monitoring to proactively identify issues and support implementation of technology-enabled solutions
• Collaborate with stakeholders and Lean Six Sigma practitioners, supporting the adoption of AI and automation to drive sustainable change.

Skills

Lean Six Sigma

Continuous Improvement

Facilitation

Stakeholder Management

Data Analysis

Project Management

Change Management

Communication

Tools

Miro

Microsoft Teams

Job description

Cambridge University Press & Assessment is seeking an Operations Excellence Specialist to lead Lean Six Sigma initiatives, design impactful training, and embed continuous improvement across our global operations. You will optimise processes, drive automation, and partner with senior leaders to translate strategy into practical improvements.

You will facilitate workshops, monitor performance data, and champion technology-enabled solutions.