Operations Director

Prometheus; Birmingham; On-site; GBP 50,000 - 90,000; Full time

Job summary

An innovative organization is seeking a dynamic Operations Director to lead Secure Mental Health Transport and Complex Care Services. This role is essential for driving operational excellence and compliance while fostering a culture of innovation and client-focused care. You will manage day-to-day operations, oversee key directorates, and build relationships with NHS Trusts and Local Authorities. If you are a strategic leader with a passion for high-quality care and service development, this is a unique opportunity to shape the future of mental health services. Join a mission-driven team and make a meaningful impact.

Benefits

Car allowance

Performance-related bonus

Auto-enrolment pension

Free on-site parking

Qualifications

• Proven experience in senior operational leadership roles, preferably in healthcare.
• Strong track record in strategic planning and team development.

Responsibilities

• Lead day-to-day operations across secure transport and complex care divisions.
• Oversee key directorates and manage change initiatives.

Skills

Operational Leadership

Strategic Planning

Budget Management

Risk Management

Quality Assurance

Communication Skills

Analytical Skills

Education

Degree in Business Administration

Degree in Healthcare Management

Master’s Degree or Leadership Qualification

Tools

MS Office (Excel, PowerPoint)

Job description

3 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Location: Birmingham (with regional travel)

Hours: Full-time, Monday to Friday, 8am–4pm (flexible to meet business needs)

Contract: Permanent

Salary: Competitive, based on experience

Prometheus is seeking a dynamic and strategic Operations Director to lead our Secure Mental Health Transport and Complex Care Services. This senior leadership role is crucial to ensuring operational excellence, compliance, and continuous improvement across our services. If you are a forward-thinking leader with a passion for delivering high-quality care and driving service development, we want to hear from you.

What You’ll Do

• Lead day-to-day operations across secure transport and complex care divisions
• Deliver against strategic goals by driving operational excellence
• Oversee key directorates including PSS, PCC, Fleet, and Support Services
• Manage change initiatives and continuous service improvements
• Monitor performance using KPIs and ensure compliance with internal and external standards
• Drive quality assurance and risk management initiatives
• Build and maintain strong relationships with NHS Trusts, Local Authorities, and Independent Providers
• Serve as the Health and Safety Lead, ensuring adherence to regulations
• Promote a culture of innovation and client-focused care
• Participate in the On-Call rota for executive-level decision-making support

What We’re Looking For

• Proven experience in senior operational leadership roles, preferably in ambulance services, mental health, acute healthcare, or logistics
• Strong track record in strategic planning, budget management, and team development
• Deep understanding of risk management, quality assurance, and compliance
• Excellent interpersonal and communication skills
• Proficiency in MS Office (Excel, PowerPoint) and strong analytical capabilities
• Full UK driving licence (this role involves regional travel)
• Degree in Business Administration, Healthcare Management, Clinical Practice, or related field
• A Master’s degree or leadership qualification is desirable

What We Offer

• Competitive salary (dependent on experience)
• Car allowance and performance-related bonus
• Auto-enrolment pension via The People’s Pension
• Free on-site parking
• Opportunity to lead within a mission-driven and innovative organisation

At Prometheus, we’re proud to provide safe, dignified, and person-centred care. Join our team and play a vital role in shaping the future of secure mental health and complex care services.

Apply now by emailing your CV to: [e-mail]

#OperationsDirector #HealthcareLeadership #MentalHealthServices #StrategicLeadership #PrometheusCareers #HealthcareJobs

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Prometheus by 2x

Get notified about new Director of Operations jobs in Birmingham, England, United Kingdom.

Birmingham, England, United Kingdom 4 weeks ago

Birmingham, England, United Kingdom 3 weeks ago

Birmingham, England, United Kingdom 1 week ago

Tamworth, England, United Kingdom 2 weeks ago

Arrow, England, United Kingdom 3 days ago

Birmingham, England, United Kingdom 4 days ago

Deputy Group Director of Operations University Hospitals Coventry and Warwickshire NHS Trust

Coventry, England, United Kingdom 4 weeks ago

Operations Manager - Support Services (Mental Health)

Birmingham, England, United Kingdom 2 weeks ago

West Midlands, England, United Kingdom 2 weeks ago

Birmingham, England, United Kingdom 1 week ago

Decorating Centre and Commercial Operations Director

Birmingham, England, United Kingdom 2 weeks ago

West Midlands, England, United Kingdom 1 month ago

Smethwick, England, United Kingdom 2 weeks ago

West Midlands, England, United Kingdom 2 weeks ago

Head of Department of Business, Management and Marketing

Birmingham, England, United Kingdom 1 week ago

Birmingham, England, United Kingdom 1 week ago

West Midlands, England, United Kingdom 3 weeks ago

Programme Director - Aviation Sector (Australia & New Zealand)

Birmingham, England, United Kingdom 1 week ago

Worcestershire, England, United Kingdom 1 week ago

Birmingham, England, United Kingdom 1 week ago

Stafford, England, United Kingdom 2 weeks ago

Head of Department of Midwifery and Children's Health

Birmingham, England, United Kingdom 1 week ago

Birmingham, England, United Kingdom 1 week ago

Coventry, England, United Kingdom 2 weeks ago

Birmingham, England, United Kingdom 2 weeks ago

Clinical Support and Resource Manager University Hospitals Coventry and Warwickshire NHS Trust

Coventry, England, United Kingdom 2 weeks ago

Civils Technical Excellence Manager - Transmission & Distribution (Birmingham, UK)

Birmingham, England, United Kingdom 2 weeks ago

Birmingham, England, United Kingdom 3 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.