Operations Director - Wellbeing (EMEA)

High Five Health Promotion; United Kingdom; Remote; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Operations Director for their Wellbeing division. This pivotal role involves optimizing operational processes to support growth while overseeing strategic client management and partnerships. The ideal candidate will possess a Master's degree and a proven track record in leadership within the corporate wellbeing sector. With a focus on innovation and operational excellence, this position offers the opportunity to make a significant impact in a forward-thinking organization committed to improving health and wellbeing. Join a dynamic team where your contributions will drive success and foster a positive workplace culture.

Benefits

Health plans

Wellbeing resources

Recognition events

Discounts

Awards

Qualifications

• Proven leadership in building high-performance teams.
• Experience in the international corporate wellbeing sector.

Responsibilities

• Nurture and develop a high-performance culture and team.
• Translate strategic plans into operational activities and priorities.

Skills

Strategic and operational leadership

Excellent communication skills

Project management skills

Commercial acumen

Negotiation skills

Stakeholder engagement

Education

Master’s degree or equivalent experience

Job description

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Job title

Operations Director - Wellbeing (EMEA)

Location

Remote

Opportunity

Full Time, Permanent

About The Role

The Operations Director of Wellbeing will work closely with the Managing Director of Wellbeing and the Group Leadership Team. They will play a key role in optimizing and implementing operational processes and structures to support the growth of the Wellbeing Business Unit. Responsibilities include aligning teams, creating efficiencies, leading strategic account management, and contributing to the long-term strategy and value proposition of the unit.

Westfield Health is committed to making a positive difference in the health and wellbeing of our colleagues, customers, and communities. The Operations Director will oversee operational delivery, manage strategic clients and partnerships, and support our mission for growth.

We welcome applications from people of all backgrounds. We are a Disability Confident employer. If applicable, please tick the box to apply as a Disability Confident Candidate.

Key Responsibilities

• Nurture and develop a high-performance culture and team.
• Support the Wellbeing strategy and contribute to business planning and financial performance.
• Collaborate with internal partners and Shared Services.
• Translate strategic plans into operational activities and priorities.
• Build strong relationships with customers, partners, and advisors.
• Innovate to meet customer needs and generate new revenue streams.
• Identify growth opportunities, including partnerships, joint ventures, and acquisitions.
• Support strategic projects and initiatives aligned with the group's goals.

About You

Education and Qualifications

• Master’s degree or equivalent experience.

Experience

• Proven leadership in building high-performance teams.
• Experience in the international corporate wellbeing sector.
• Strong negotiation, communication, and stakeholder engagement skills.
• Track record in strategic planning, business development, and commercial negotiations.
• Experience in leading major projects, change initiatives, and mergers/acquisitions.

Motivation

• Passionate about operational excellence and building effective teams.
• Skilled at connecting strategy with daily operations.
• Enthusiastic about developing and implementing strategic plans.

Skills

• Strategic and operational leadership.
• Self-motivated with a passion for innovation and improvement.
• Excellent communication skills; multilingual abilities are a plus.
• Strong interpersonal, influencing, and project management skills.
• Commercial acumen and system thinking.
• Ability to manage complex sales and account development.
• High integrity and commitment to governance.

The Westfield Way

We are committed to inspiring and empowering our colleagues, fostering a workplace where everyone feels connected, heard, and supported. Our values include caring, teamwork, exploration, and ownership.

Life at Westfield

We offer comprehensive benefits, including health plans, wellbeing resources, recognition events, discounts, and awards. We believe that happy colleagues create happy customers.

Interested?

Part of the selection process involves a competency-based interview. Please submit your CV and relevant experience. We support inclusivity and provide reasonable adjustments for applicants with disabilities. For support, contact [e-mail].