Director of Operations

Priory; United Kingdom; Remote; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Operations Director to lead their adult care services across Scotland and Northern Ireland. This pivotal role involves ensuring the highest quality care standards while managing financial performance and compliance. The ideal candidate will have a strong background in operational leadership, with a focus on team development and stakeholder engagement. This remote position requires regular travel within the region, offering a dynamic work environment where your leadership will directly impact the quality of care provided. Join a forward-thinking organization dedicated to making a difference in the community.

Benefits

25 days annual leave + bank holidays + birthday leave

Employee Assistance Programme

Health benefits including 'My Possible Self' app

Online discounts and cashback rewards

Technology and cycle-to-work schemes

Career development programs

Qualifications

• Experience managing large, multi-site teams and promoting person-centered care.
• Strong organizational skills and ability to work under pressure.

Responsibilities

• Lead a culture prioritizing safety, quality, and excellent service user care.
• Manage performance against quality standards and financial targets.
• Develop relationships with external stakeholders and oversee recruitment.

Skills

Team Management

Financial Stewardship

Organizational Skills

Operational Planning

Stakeholder Engagement

Person-Centered Care

Regulatory Compliance

Job description

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Corporate Talent Acquisition | Onboarding | Assoc. CIPD

Operations Director - Scotland, Northern Ireland and Borders (Adult Care)

• Reference PRI100426

This is a great opportunity to join Priory Adult Care as an Operations Director.

You will be an experienced operational leader responsible for ensuring the highest quality care standards, cost control, commissioning, employee engagement and retention initiatives, engaging with stakeholders, and ensuring regulatory compliance. Reporting to a Managing Director, you will oversee the financial, quality, and operational performance of the region, collaborating with finance, HR, recruitment, business development, and quality teams. This is a remote position requiring regular travel across Northern Ireland, Scotland, and North East England. Applicants must reside within these areas and expect 60-80% travel within the area, plus bi-monthly travel to the North West of England.

Key Responsibilities:

• Lead and develop a culture prioritizing safety, quality, and excellent service user care.
• Manage the Operational Management Team, monitoring performance against quality standards, KPIs, financial targets, and care standards.
• Ensure compliance with statutory and regulatory bodies, review internal quality inspections, and implement necessary actions.
• Develop and maintain relationships with external stakeholders, including Local Authorities and Care Commissioning Groups.
• Oversee recruitment processes, monitor vacancies, and support recruitment team performance.

Key Skills and Requirements:

• Experience managing large, multi-site teams, promoting person-centered care, financial stewardship, and team development.
• Strong organizational skills, ability to prioritize, multitask, and work under pressure in dynamic environments.
• Operational and financial planning experience with commercial accountability for cost control and business growth.
• Experience working within a matrix organization, influencing multiple functions to deliver high-quality service.
• Understanding of social care factors and a passion for delivering high-quality, person-centered services; previous social care management experience is beneficial but not essential.
• A full, clean driving license and access to a vehicle are essential due to travel requirements.

What we offer:

• 25 days annual leave + bank holidays + birthday leave
• Leave increases with service: 27 days after 5 years, 30 days after 10 years
• Length of service awards
• Employee Assistance Programme
• Cost-covered Disclosure Checks
• Health benefits including 'My Possible Self' app
• Online discounts and cashback rewards
• Technology and cycle-to-work schemes (qualifying periods)
• Employee referral scheme
• Career development programs

We reserve the right to close the vacancy early without notice.

Seniority level

• Director

Employment type

• Full-time

Job function

• Management

Industries

• Hospitals and Health Care