Director of Operations

NaphCare; Birmingham; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player in medical technology is seeking a Director of Operations to oversee healthcare delivery in correctional facilities. This pivotal role involves managing multiple prison systems, ensuring contract compliance, and fostering collaboration among departments. The ideal candidate will have a strong background in healthcare, with excellent leadership and communication skills. Join a dedicated team committed to providing high-quality, patient-focused care and enjoy opportunities for professional growth and advancement. If you are passionate about making a difference in the healthcare sector, this is the role for you.

Benefits

Competitive Pay

Outstanding Benefits

Continuing Education Opportunities

Internal Promotion Support

Qualifications

• 5+ years of healthcare-related experience.
• 3+ years of managerial experience, multi-state management preferred.

Responsibilities

• Provides operational oversight to multiple prison systems and hospitals.
• Ensures contract compliance and conducts regular quality reviews.
• Builds relationships with staff, security, and healthcare providers.

Skills

Communication Skills

Negotiation Skills

Problem-Solving Abilities

Leadership

Interpersonal Skills

Education

Registered Nurse (RN)

Job description

Overview

NaphCare is hiring an experienced Director of Operations to join our team at the Corporate Headquarters located in Birmingham, AL.

NaphCare is a family-owned medical technology company that has been delivering high-quality healthcare to correctional facilities across the nation for over 30 years. Join our team of over 6,000 employees! We offer competitive pay, outstanding benefits, and a highly engaged corporate support team to help you excel in your role.

We partner with correctional facilities to provide proactive, patient-focused healthcare. Our onsite teams take pride in delivering excellent care to a diverse and unique patient population, utilizing cutting-edge resources including our award-winning electronic operating system.

Our partnership with NetCE provides CEU/CME opportunities for staff, ensuring all activities meet current standards through a rigorous peer review process. This streamlines continuing education to help maintain licensing requirements.

With NaphCare, you'll play a vital role in our mission to be the leading provider of quality healthcare in the correctional industry. If you seek a career that makes a difference, choose a company that is different.

We support growth and internal promotion. Once hired, employees are encouraged to pursue opportunities for advancement and leadership.

Responsibilities

Responsibilities for Director of Operations:

• Provides operational and clinical oversight to 10-12 prison systems, community-based hospitals, and provider groups. Utilizes resources to resolve routine medical issues and improve performance.
• Serves as a liaison to facilitate collaboration among departments such as contracting, claims, scheduling, and medical records.
• Proactively addresses problems using objectivity and insightfulness, meeting goals and taking responsibility for results.
• Works closely with EVP, SVP, and AVP on operational issues involving clients and network facilities.
• Ensures contract compliance and conducts regular reviews of the Quality Control Plan.
• Coordinates and conducts site visits or teleconferences regularly.
• Demonstrates professionalism, integrity, and promotes a positive work environment.
• Builds productive relationships with staff, security, healthcare providers, patients, vendors, and clients.
• Acts as a liaison between staff and administration to ensure quality patient outcomes.
• Works independently, manages multiple priorities, and exercises judgment and discretion to meet organizational goals.
• Possesses excellent communication, negotiation, interpersonal skills, and problem-solving abilities; works well independently and with hospital executives.

Qualifications

Qualifications for Director of Operations:

• RN required
• Minimum of 5 years healthcare-related experience
• At least 3 years of managerial experience; multi-state management experience highly desirable
• Travel required 10-15%

For questions or to speak with a recruiter, email your questions or resume to [e-mail] with the position and location of interest.

Equal Opportunity Employer: disability/veteran