Operations Delivery Coordinator — Cross‑Team Support

Auger; Wallasey; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Health Plan

Company events

Training & career progression

Referral bonus £1000

Modern office & facilities

Mortgage & Insurance services

Job summary

Auger is hiring an Operational Delivery Agent at our Head Office in Wallasey. The role is full-time (37.5 hours per week) with a starting salary of £27,101.46, plus an annual bonus of £2,000–£2,500 and a pension contribution of 5.5%. The position offers a supportive environment, training, career progression, and a modern office.

There are multiple shifts available, with annual leave of 22 days plus bank holidays and opportunities to develop within the operations team.

Qualifications

• Must adapt quickly to changing demands in a fast-paced operational environment.
• Strong decision-making skills to act decisively under pressure.
• Customer-focused approach with a supportive team mindset.

Responsibilities

• Support day-to-day operations across multiple teams to keep processes efficient.
• Review and relay information, producing clear technical or process reports.
• Act as a point of contact for colleagues needing guidance or support.
• Handle calls from engineers, clients and customers across all teams.

Skills

Adaptability

Decision making

Resilience

Customer care

Teamwork

Proactive attitude

Job description

Auger is hiring an Operational Delivery Agent at our Head Office in Wallasey. The role is full-time (37.5 hours per week) with a starting salary of £27,101.46, plus an annual bonus of £2,000–£2,500 and a pension contribution of 5.5%. The position offers a supportive environment, training, career progression, and a modern office.

There are multiple shifts available, with annual leave of 22 days plus bank holidays and opportunities to develop within the operations team.