Operations Support Specialist

Wolseley; Hasland; In loco; GBP 27.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus

Excellent benefits

Pension scheme

Annual leave

Descrizione del lavoro

Wolseley is seeking an Operations Support Specialist based in Chesterfield to join our Supply Chain team. You will be the first point of contact for local system issues and collaborate with stakeholders on upgrades, testing and configuration changes.

You will train end-users, produce operational reports, and identify recurring problems for the Improvement agenda. Strong Excel and Office skills, plus Lean/Six Sigma knowledge, are essential in this role.

Competenze

• Must have relevant qualification or practical experience in operations, business analysis, data/systems or related field.
• Strong analytical and problem‑solving skills with ability to interpret operational data.
• Excellent communication and organisational skills with attention to detail.

Mansioni

• Act as first point of contact for local operational system queries and issues.
• Support and troubleshoot local operational systems, escalate when needed.
• Assist with system upgrades, testing and configuration changes with stakeholders.
• Train and coach end-users to ensure effective system use.
• Produce operational reporting to support day‑to‑day activity and decisions.
• Identify recurring issues and feed into the Operations Improvement agenda.
• Communicate clearly technical/analytical information to non‑technical colleagues.
• Work with Excel and Office applications on operational data.
• Manage multiple tasks and priorities with strong organisation.
• Apply Lean, Six Sigma or root cause analysis methods.

Conoscenze

Analytical thinking

Problem solving

Communication skills

Organisational skills

Continuous improvement

Formazione

Relevant qualification or equivalent practical experience in operations, business analysis, data/systems

Strumenti

Lean/Six Sigma

Excel

Microsoft Office

Descrizione del lavoro

As an Operations Support Specialist based in Chesterfield, you'll be responsible for:

• Acting as the first point of contact for local operational system queries and issues
• Supporting and troubleshooting local operational systems, escalating issues where appropriate.
• Supporting system upgrades, testing, and configuration changes in collaboration with key stakeholders.
• Train and coach end-users to support effective and consistent system use.
• Produce operational reporting to support day-to-day activity and decision making
• Identify recurring operational and system issues and feed these into the wider Operations Improvement agenda
  Strong analytical and problem-solving skills, with the ability to understand operational data and issues
• Clear communication skills, including the ability to explain technical or analytical information to non-technical colleagues
• Good working knowledge of Excel and Microsoft Office applications, with confidence working with operational data
• Strong organisation skills with the ability to manage multiple tasks and priorities
• Working knowledge of continuous improvement methods such as Lean, Six Sigma or structured root cause analysis
• Relevant qualification or equivalent practical experience in operations, business analysis, data/systems or a related field
  £30,000 + Bonus + Excellent Benefits

Operations Support Specialist - Chesterfield (S44 6AE) - Supply Chain

So, who are we? We are the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap - including Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts. This is a full time time permanent role working 40 hours per week, Monday to Friday 08.00am - 5.00pm.