Operations Coordinator - Student Housing & Services

Unite Group; Nottingham; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Performance bonus

25 days annual leave

Pension scheme

Life assurance

Share save scheme

Enhanced family leave

Health plan (Medicash)

EAP

Volunteer day

Discounts

Job summary

Unite Group, operating Unite Students and Hello Student brands, is seeking an Operations Co-ordinator to support day-to-day delivery across a cluster of student accommodation properties in Nottingham. You will work with the Cluster Operations Manager to coordinate activities across maintenance, housekeeping and resident services.

This fast-paced role emphasizes organisation, communication and problem-solving as you manage schedules, tasks and contractor coordination, while helping ensure a high

Qualifications

• Experience in an administrative or operational coordination role, ideally within property, hospitality, facilities management or similar service-led environments.
• Strong organisation and planning skills with ability to manage multiple priorities.
• Comfortable working with systems and data, including CRM or operational platforms.
• Excellent communicator, able to work with internal teams, contractors and residents.

Responsibilities

• Coordinate operational schedules across the cluster, including maintenance, cleaning, inspections and planned works
• Manage operational task queues and systems, ensuring work is allocated, tracked and completed efficiently
• Support contractor coordination, organising jobs and communicating with residents about upcoming works
• Monitor operational systems (including CRM platforms), ensuring visibility and progress across all tasks
• Support housekeeping and maintenance teams with planning and workload management
• Provide financial and administrative support, including purchase orders, tracking spend and cost control
• Coordinate communications to residents, ensuring they are informed of inspections, works and operational updates
• Support health, safety and compliance processes, ensuring activities align with company standards
• Monitor performance and identify opportunities to improve efficiency and service delivery
• Work collaboratively across teams, helping ensure smooth and consistent operations across all properties

Skills

Administrative coordination

Organisation & planning

Systems & data

Communication

Problem solving

Tools

CRM systems

Operations platforms

Job description

Unite Group, operating Unite Students and Hello Student brands, is seeking an Operations Co-ordinator to support day-to-day delivery across a cluster of student accommodation properties in Nottingham. You will work with the Cluster Operations Manager to coordinate activities across maintenance, housekeeping and resident services.

This fast-paced role emphasizes organisation, communication and problem-solving as you manage schedules, tasks and contractor coordination, while helping ensure a high