Operations Coordinator: Streamline Orders & Logistics

Storm Procurement; Watford; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Bonus on probation

Dress down Fridays

Group Life Assurance

Birthdays Off

Pension Scheme

On-site canteen

Office socials

20 days holiday

Personal days

Wellness Day

Job summary

Storm Procurement in Watford is seeking an Operations Coordinator to join the procurement and logistics team. This supplier-facing role ensures orders are checked against systems, raised with suppliers, and updated across internal platforms to support accurate delivery.

You will collaborate with Sales, Accounts, Warehouse, and service providers to resolve issues, expedite orders, and maintain high standards of customer service, working Monday to Friday 8:30am–5:00pm in-office.

Qualifications

• Strong attention to detail and accuracy across orders.
• Excellent English written and verbal communication.
• Ability to check quotations and orders against systems.
• Experience coordinating with suppliers and internal teams.
• Proactive problem-solving and issue resolution.

Responsibilities

• Check supplier quotations and customer orders against internal systems for inaccuracies or issues.
• Raise subsequent orders to suppliers to fulfil customer orders.
• Ensure suppliers have processed Storm purchase orders in a timely manner.
• Expedite orders to reduce lead times and keep customers informed with up-to-date information.
• Obtain documentation from suppliers and third-party service providers.
• Investigate and resolve discrepancies reported by clients, suppliers or warehouse.
• Raise invoice payment requests and approvals with management and accounts teams.
• Coordinate with third-party service providers and freight forwarders to fulfil order requirements.
• Liaise with Accounts, Sales, and Warehouse teams to progress orders and resolve issues.
• Escalate ongoing issues to senior management to source solutions and minimise delays.
• Develop and maintain relationships with suppliers and service providers.
• Maintain accuracy and oversight of internal reports and order management systems.

Skills

Attention to detail

Customer service mindset

English proficiency

Investigative mindset

Workload management

Adaptability

Team player

Self-motivation

Socially confident

Tools

Excel

Word

Outlook

Job description

Storm Procurement in Watford is seeking an Operations Coordinator to join the procurement and logistics team. This supplier-facing role ensures orders are checked against systems, raised with suppliers, and updated across internal platforms to support accurate delivery.

You will collaborate with Sales, Accounts, Warehouse, and service providers to resolve issues, expedite orders, and maintain high standards of customer service, working Monday to Friday 8:30am–5:00pm in-office.