Purchasing Operations Coordinator

D R Newitt & Associates; Taunton; On-site; GBP 24,000 - 32,000; Full time

Job summary

D R Newitt & Associates in Taunton, UK, seeks an organised Purchasing Coordinator to support the Purchasing Team and act as a link between suppliers, Customer Services and Warehouse teams. You will coordinate inbound stock, resolve delivery issues and keep stock information up to date.

Responsibilities include managing supplier communications, updating ERP records, producing monthly data analyses, and ensuring timely updates on stock availability to internal teams and customers.

Qualifications

• Role requires strong organization and attention to detail.
• Excellent communication with suppliers and internal teams.
• Practical approach to problem-solving and issue resolution.
• Experience with ERP, Excel and Outlook is preferred.

Responsibilities

• Coordinate day-to-day supplier communication, ETAs and purchase orders.
• Monitor inbound deliveries and escalate delays and shortages.
• Maintain supplier information and purchasing records.
• Act as the main link between Purchasing and Warehouse teams for stock issues.
• Provide customers with stock availability information and support product investigations.
• Produce monthly data analyses and communicate findings to internal teams and suppliers.
• Communicate key updates, supplier closures, short-dated stock and significant supply issues.

Skills

Highly organised

Confident communicator

Proactive problem-solving

ERP systems experience

Microsoft Excel

Outlook

Experience in purchasing

Tools

ERP systems

Microsoft Excel

Outlook

Job description

Role Purpose

To provide operational support to the Purchasing Team, acting as a key link between suppliers, Purchasing, Customer Services and Warehouse teams. The role will coordinate inbound stock, resolve delivery and product issues, maintain accurate information and ensure teams receive timely updates on stock availability.

Supplier & Purchasing Coordination

• Manage day-to-day supplier communication, including ETAs, delivery schedules, outstanding purchase orders and supplier queries.
• Monitor inbound deliveries and supplier performance, escalating delays, shortages and recurring issues where required.
• Maintain accurate supplier information, lead times and purchasing records, and raise purchase orders as required.

Stock & Warehouse Coordination

• Act as the main operational link between Purchasing and Warehouse teams, managing issues relating to damaged, missing, quarantined or incorrect stock.
• Coordinate investigations and claims with suppliers, tracking issues through to resolution and communicating outcomes to internal teams.

Customer Service & Product Support

• Provide Customer Services with accurate information regarding stock availability, delays and incoming deliveries.
• Coordinate supplier samples and support investigations relating to product complaints, quality issues, recalls and withdrawals.

Systems, Reporting & Communication

• Maintain accurate ERP and internal records relating to suppliers, deliveries, product issues and service performance.
• Produce monthly promotional data and analysis and communicate relevant information to internal teams and suppliers.
• Ensure key updates, including supplier closures, short-dated stock and significant supply issues, are communicated promptly.

Key Skills & Experience

• Highly organised with strong attention to detail and the ability to manage multiple priorities.
• Confident communicator with the ability to build effective supplier and internal relationships.
• Proactive and practical approach to problem-solving and issue resolution.
• Confident using ERP systems, Microsoft Excel and Outlook.
• Previous experience in purchasing, procurement, supply chain or operational coordination would be advantageous