Purchasing Operations Coordinator

drnewitt.vincere.io; Taunton; On-site; GBP 24,000 - 32,000; Full time

Job summary

drnewitt.vincere.io is seeking an organized Purchasing Coordinator to provide operational support across supplier communications, stock coordination and customer service. You will manage inbound stock, raise purchase orders and communicate delivery updates.

The role requires proactive problem-solving, strong ERP familiarity, and competency in Excel and Outlook to keep records accurate and teams informed.

Qualifications

• Highly organised with strong attention to detail and ability to manage multiple priorities.
• Confident communicator with ability to build effective supplier and internal relationships.
• Proactive and practical approach to problem-solving and issue resolution.
• Experience using ERP systems for purchasing and stock coordination.
• Proficient in Microsoft Excel and Outlook for reporting and communication.

Responsibilities

• Coordinate inbound stock and supplier communications, including ETAs and purchase orders.
• Monitor deliveries, monitor supplier performance and escalate delays or issues.
• Act as main operational link between Purchasing and Warehouse teams for stock issues.
• Provide internal teams with updates on stock availability and delivery schedules.
• Produce monthly data and analysis related to suppliers, deliveries and stock.

Skills

Highly organised

Confident communicator

Proactive problem-solving

ERP experience

Excel

Outlook

Tools

ERP systems

Microsoft Excel

Outlook

Job description

Role Purpose

To provide operational support to the Purchasing Team, acting as a key link between suppliers, Purchasing, Customer Services and Warehouse teams. The role will coordinate inbound stock, resolve delivery and product issues, maintain accurate information and ensure teams receive timely updates on stock availability.

Supplier & Purchasing Coordination

• Manage day-to-day supplier communication, including ETAs, delivery schedules, outstanding purchase orders and supplier queries.
• Monitor inbound deliveries and supplier performance, escalating delays, shortages and recurring issues where required.
• Maintain accurate supplier information, lead times and purchasing records, and raise purchase orders as required.

Stock & Warehouse Coordination

• Act as the main operational link between Purchasing and Warehouse teams, managing issues relating to damaged, missing, quarantined or incorrect stock.
• Coordinate investigations and claims with suppliers, tracking issues through to resolution and communicating outcomes to internal teams.

Customer Service & Product Support

• Provide Customer Services with accurate information regarding stock availability, delays and incoming deliveries.
• Coordinate supplier samples and support investigations relating to product complaints, quality issues, recalls and withdrawals.

Systems, Reporting & Communication

• Maintain accurate ERP and internal records relating to suppliers, deliveries, product issues and service performance.
• Produce monthly promotional data and analysis and communicate relevant information to internal teams and suppliers.
• Ensure key updates, including supplier closures, short-dated stock and significant supply issues, are communicated promptly.

Key Skills & Experience

• Highly organised with strong attention to detail and the ability to manage multiple priorities.
• Confident communicator with the ability to build effective supplier and internal relationships.
• Proactive and practical approach to problem-solving and issue resolution.
• Confident using ERP systems, Microsoft Excel and Outlook.
• Previous experience in purchasing, procurement, supply chain or operational coordination would be advantageous.