Solar Operations Manager

Low Carbon Recruitment Ltd; Manchester; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Company Car

Bonus Scheme

Laptop & Phone

Company Pension

28 Days Holiday

Sick Pay

Employee Discounts

Cycle to Work

Company Events

Job summary

Low Carbon Recruitment Ltd is seeking a Solar Coordination Manager to lead the Solar division in the Manchester area. You will manage subcontractor networks, diary scheduling, and customer communications to ensure smooth installations.

The role involves day-to-day operations, improving FTTR metrics, and resolving issues swiftly. A strong track record in solar operations and subcontractor oversight is required to drive performance.

Qualifications

• Proven experience at management level within the solar industry.
• Experience managing a sub-contractor network.
• Experience with CRM scheduling.
• Ability to deal with customers and resolve complaints.

Responsibilities

• Oversee day-to-day operations within the Solar division.
• Manage subcontractor network including diary management and scheduling.
• Improve FTTR and ensure timely project delivery.
• Resolve customer issues and handle complaints promptly.

Skills

Management

Sub-contractor management

CRM scheduling

Customer service

Complaint resolution

Tools

CRM scheduling

Job description

Solar Coordination Manager - Overview

We are working with a rapidly growing Renewable Energy company who are looking for a Solar Operations Manager to join the business in the Manchester area. Since incorporating in 2020, they have quickly expanded nationwide, with 2 offices, a dedicated Sub Contactor network and are currently achieving 150+ Installations per month.

The company have gone from strength-to-strength year on year. They started as a regional based company, initially working in the Southeast but through various contract acquisitions, they have now expanded to national coverage. They currently install Solar & Battery systems for both their own private clients, as well as acting as preferred partner to two of the 'Big 6' utility companies in the UK.

There is a growing need for more technical and compliance based support within the business. Whether that's dealing with MCS audits, maintaining accreditations or just giving day to day technical support to their teams in the field. You will also be responsible for day-to-day operations within the Solar division, including management of their Subcontractor network, diary management, scheduling, improving FTTR, dealing with customers and resolving any issues and complaints and much more.

They are very thorough in their approach to installations, with technical surveyors compiling thorough site surveys, reliable scaffold providers and all materials delivered to site. They also only utilise teams which are proven and trusted and as such it is rare that an installation doesn't go ahead. However, on the occasion that it doesn't, it will be part of your role to work out why and rectify quickly and efficiently.

As the company continues to grow and expand, there will be opportunities to grow and progress with the company as well.

Solar Coordination Manager - Requirements

• Proven experience at Management level within the Solar industry
• Experience managing a sub-contractor network
• Experience with CRM scheduling
• Ability to deal with customers and complaint resolutions

Solar Coordination Manager - Salary & Remuneration

• Salary of £45,000 - £55,000
• Company Car
• Bonus Scheme
• Laptop, Phone
• Company Pension
• 28 Days Holiday
• Sick Pay
• Employee Discounts
• Cycle to Work Scheme
• Company Events