Operations Coordinator — Office-Based, Bonus & Benefits

Reed; Glasgow; On-site; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Company pension

Private medical insurance

Free on-site parking

Bi-annual bonus

Job summary

Reed in Glasgow is seeking an Operations Co-ordinator to join an industry-leading team. The role is fully office-based with two shift options and a salary of £25,000–£25,350 per annum plus a bi-annual bonus.

You will cataloguing items, handle customer enquiries in multiple channels, prepare orders for collection, and coordinate inbound shipments while maintaining data accuracy and stock records.

Qualifications

• Strong organisational skills with the ability to manage multiple tasks efficiently.
• High level of attention to detail, ensuring accuracy in data handling and record-keeping.
• Excellent verbal and written communication skills, with a professional approach to customer interaction.
• Experience dealing with customer enquiries across email, telephone, and face-to-face channels.
• Ability to consistently assess the condition and quality of physical items.
• Competent IT skills, including experience with databases, websites, or stock management systems.
• Ability to work independently, using initiative, while also contributing effectively within a team.

Responsibilities

• Cataloguing and verifying items arriving at the premises
• Handling customer enquiries via email, telephone, and face-to-face
• Preparing customer orders for collection
• Assessing the condition of items and determining their suitability for sale or distribution
• Coordinating inbound shipments and uploading product images to the website

Job description

Reed in Glasgow is seeking an Operations Co-ordinator to join an industry-leading team. The role is fully office-based with two shift options and a salary of £25,000–£25,350 per annum plus a bi-annual bonus.

You will cataloguing items, handle customer enquiries in multiple channels, prepare orders for collection, and coordinate inbound shipments while maintaining data accuracy and stock records.