Operations Coordinator

Reed; Glasgow; On-site; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Company pension

Private medical insurance

Free on-site parking

Bi-annual bonus

Job summary

Reed in Glasgow is seeking an Operations Co-ordinator to join an industry-leading team. The role is fully office-based with two shift options and a salary of £25,000–£25,350 per annum plus a bi-annual bonus.

You will cataloguing items, handle customer enquiries in multiple channels, prepare orders for collection, and coordinate inbound shipments while maintaining data accuracy and stock records.

Qualifications

• Strong organisational skills with the ability to manage multiple tasks efficiently.
• High level of attention to detail, ensuring accuracy in data handling and record-keeping.
• Excellent verbal and written communication skills, with a professional approach to customer interaction.
• Experience dealing with customer enquiries across email, telephone, and face-to-face channels.
• Ability to consistently assess the condition and quality of physical items.
• Competent IT skills, including experience with databases, websites, or stock management systems.
• Ability to work independently, using initiative, while also contributing effectively within a team.

Responsibilities

• Cataloguing and verifying items arriving at the premises
• Handling customer enquiries via email, telephone, and face-to-face
• Preparing customer orders for collection
• Assessing the condition of items and determining their suitability for sale or distribution
• Coordinating inbound shipments and uploading product images to the website

Job description

Operations Coordinator (X3-1313315) Glasgow, Scotland

Salary: GBP25000 - GBP25350 per annum + Company performance based bonus

An exciting opportunity has arisen to join an industry-leading organisation as an Operations Co‑Ordinator. This is a fully office-based role, with working hours of either 8:00am–4:00pm or 10:00am–6:00pm, offering flexibility to suit business and individual needs.

The Role

• Cataloguing and verifying items arriving at the premises
• Handling customer enquiries via email, telephone, and face-to-face
• Preparing customer orders for collection
• Assessing the condition of items and determining their suitability for sale or distribution
• Coordinating inbound shipments and uploading product images to the website
• Company pension
• Private medical insurance
• Free on-site parking
• Bi-annual, performance-based company bonus

Person Specification

• Strong organisational skills with the ability to manage multiple tasks efficiently
• High level of attention to detail, ensuring accuracy in data handling and record-keeping
• Excellent verbal and written communication skills, with a professional approach to customer interaction
• Experience dealing with customer enquiries across email, telephone, and face-to-face channels
• Ability to consistently assess the condition and quality of physical items
• Competent IT skills, including experience with databases, websites, or stock management systems
• Ability to work independently, using initiative, while also contributing effectively within a team

Personal Attributes

• Professional, presentable, and customer-focused approach
• Self-motivated with a proactive attitude
• Reliable and conscientious, with a strong sense of responsibility
• Flexible and adaptable within a fast-paced, varied environment
• Willingness to learn, develop, and take on new skills
• A strong team player who can work to tight deadlines
  IND-NORTH

Yes, I am currently eligible to work (work permit/visa/citizenship) in the country to which I am applying. No, I am not currently eligible to work (work permit/visa/citizenship) in the country to which I am applying.