Operations Coordinator

Tate; Reigate; On-site; GBP 32,000 - 35,000; Full time

Job summary

Tate Recruitment, in partnership with a growing specialist industrial repair solutions business, is seeking an Operations Coordinator in Reigate. You will coordinate technician schedules, mobilisations, travel logistics and customer communications to ensure rapid, high-quality service across the UK and internationally.

Backed by a collaborative team, you will maintain records, use CRM systems, and support day-to-day operations, with a focus on organisation, problem solving and delivering

Qualifications

• Previous experience within operations, logistics, coordination or scheduling.
• Calm under pressure and able to make decisions in a fast-paced environment.
• Strong communication skills with a customer-focused approach.
• Confident using business systems, databases and Microsoft Office.
• A proactive team player who enjoys taking ownership and solving problems.

Responsibilities

• Coordinating technician schedules and emergency repair mobilisations
• Handling incoming customer enquiries and emergency calls professionally and efficiently
• Organising flights, hotels, vehicle hire and accommodation for technicians
• Liaising with customers, technicians, carriers and warehouse teams to ensure seamless project delivery
• Monitoring ongoing jobs and proactively resolving logistical challenges
• Managing equipment movements, packing lists and shipping documentation
• Maintaining accurate records and updating internal systems including CRM platforms
• Supporting day-to-day operational administration and reporting
• Building strong relationships with both internal and external stakeholders

Skills

Highly organised

Calm under pressure

Strong communication

Proactive team player

Microsoft Office

Tools

Microsoft Office

Job description

Operations Coordinator

Reigate, 5 days a week in the office

Monday to Friday, 8.30-5pm with some paid overtime

£32,000-£35,000

Tate Recruitment is delighted to be partnering with a growing specialist industrial repair solutions business to recruit an Operations Coordinator to join their busy and fast-paced team.

This is an exciting opportunity for someone who thrives on organisation, problem-solving and coordination, and enjoys being at the centre of business operations.

As an Operations Coordinator, you'll play a vital role in ensuring technicians are mobilised efficiently across the UK and internationally, coordinating travel, logistics and customer communication to deliver an exceptional service.

What you'll be doing:

• Coordinating technician schedules and emergency repair mobilisations
• Handling incoming customer enquiries and emergency calls professionally and efficiently
• Organising flights, hotels, vehicle hire and accommodation for technicians
• Liaising with customers, technicians, carriers and warehouse teams to ensure seamless project delivery
• Monitoring ongoing jobs and proactively resolving logistical challenges
• Managing equipment movements, packing lists and shipping documentation
• Maintaining accurate records and updating internal systems including CRM platforms
• Supporting day-to-day operational administration and reporting
• Building strong relationships with both internal and external stakeholders

About you:

• Previous experience within operations, logistics, coordination or scheduling
• Highly organised with the ability to manage multiple priorities simultaneously
• Calm under pressure and able to make decisions in a fast-paced environment
• Strong communication skills with a customer-focused approach
• Confident using business systems, databases and Microsoft Office
• A proactive team player who enjoys taking ownership and solving problems

What's in it for you?

• Join a growing, ambitious business
• Varied and rewarding role with genuine responsibility
• Collaborative and supportive team environment
• Opportunity to develop your logistics and operations career

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities.

To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process.

Your comfort and accessibility are our priority, and we are here to support you every step of the way.

Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.