Operations Coordinator - Hybrid Role with Growth to PM

Confidential; Portsmouth; Hybride; GBP 27 000 - 33 000; Plein temps

Avantages offerts par ce poste

25 days holiday + BHs + Xmas close

Private Medical Insurance

Gym Allowance

Cycle to work scheme

Employee Assistance Program

Pension Contribution 5%

Life Insurance 4 x salary

Annual Conference abroad

Parking

Hybrid 3 days in office, 2 at home

Discretionary Bonus

Résumé du poste

Confidential in Portsmouth is seeking an Operations Coordinator to provide logistical and administrative support for client programs, helping ensure projects run smoothly. This role offers opportunities to progress toward project management with a hybrid work pattern currently in place.

The position involves coordinating workshops, managing external facilitators, and handling program administration across Europe.

Qualifications

• Administrative experience highly desirable with the ability to juggle workload.
• Organized, analytical, and experience of working on multiple projects simultaneously, with exceptional attention to detail.
• Graduate educated desirable
• Strong communication, both verbally and in writing. Logical thinker with the ability to prioritise workload and delegation.
• Experience using virtual meeting platforms (such as Zoom or Microsoft Teams).
• Experience in using Microsoft Office Suite is required (Outlook, Excel, Word & PowerPoint).

Responsabilités

• Schedule workshops and Virtual Group Coaching sessions.
• Coordinate Facilitators and Coaches and maintain relationships with external facilitators.
• Upload and monitor new programs via in-house digital systems.
• Manage logistics for face-to-face workshops (IT shipping, printed materials, visa processing, hotel bookings).
• Assist finance with invoicing, purchase orders, expense validation, and credit control.
• Generate and assist with system and metrics reports.
• Support translation requests services.
• Set up and manage virtual sessions on Zoom and MS Teams.
• Provide in-session support (polls, break-out rooms, technical issues, document distribution).
• Support scheduling, training, and analytics for Operators in Europe.
• Contribute to post-session debriefs and process improvements for the Digital Operators team.
• Provide support via telephone, system, and email helpdesks.
• Work in close partnership with client and internal account teams to put forward recommendations for process improvement.
• Maintaining accurate data on the businesses ERP system.

Connaissances

Administrative experience

Organization & time management

Communication skills

Multitasking

Formation

Graduate degree

Outils

Zoom

Microsoft Teams

Outlook

Excel

Word

PowerPoint

Description du poste

Confidential in Portsmouth is seeking an Operations Coordinator to provide logistical and administrative support for client programs, helping ensure projects run smoothly. This role offers opportunities to progress toward project management with a hybrid work pattern currently in place.

The position involves coordinating workshops, managing external facilitators, and handling program administration across Europe.