Operations Coordinator

Huntress; London Borough of Hammersmith and Fulham; Hybrid; GBP 29,000 - 35,000; Full time

Benefits offered by this job

25 days holiday plus BHs

Private Medical Insurance

Gym Allowance

Cycle to work scheme

Pension Contribution 5%

Life Insurance 4 x salary

Annual Conference abroad

Parking

Discretionary Bonus 600–3000 euros

Job summary

Huntress is supporting a global business consultancy in London to hire an Operations Coordinator. The role primarily provides logistical and administrative support to project programs, ensuring smooth delivery for clients.

Based in Hammersmith, the position offers a hybrid arrangement with three days in the office and two days at home, and a salary up to £32,000 per year. This role offers growth towards project management within a dynamic team.

Qualifications

• Administrative experience desirable with ability to juggle workloads.
• Organized, analytical, and able to handle multiple projects with precision.
• Graduate education desirable.

Responsibilities

• Schedule workshops and virtual group coaching sessions.
• Coordinate facilitators and coaches and maintain relationships with external facilitators.
• Upload and monitor programs in in-house systems.
• Manage logistics for face-to-face workshops (IT shipping, materials, visa processing, hotel bookings).
• Assist finance with invoicing, POs, expense validation, and credit control.
• Generate and assist with system and metrics reports.
• Support translation requests and manage virtual sessions on Zoom and MS Teams.
• Provide in-session support (polls, breakout rooms, technical issues, document distribution).
• Support scheduling, training, and analytics for Operators in Europe.
• Contribute to post-session debriefs and process improvements for the Digital Operators team.
• Provide support via phone, system, and email helpdesks.
• Collaborate with client and internal account teams to propose process improvements.
• Maintain accurate data on ERP system.

Skills

Administrative experience

Organized

Communication

Multi-project handling

Prioritization

Virtual meeting tools

Microsoft Office

Education

Graduate education desirable

Tools

Zoom

Microsoft Teams

Outlook

Excel

Word

PowerPoint

Job description

Operations Coordinator Salary: up to £32,000

Based in Hammersmith, London

Hybrid role: 3 days in office, 2 days at home

Are you looking to work for a company that offers development and growth in your role?

A global business consultancy is looking for an Operations Coordinator to join team based in Hammersmith, London. This role will involve predominantly providing logistical and administrative support to on their programs to ensure clients projects are run smoothly. This is a great opportunity to develop a career into project management.

Duties Include:

• Schedule workshops and Virtual Group Coaching sessions
• Coordinate Facilitators and Coaches and maintain relationships with external facilitators
• Upload and monitor new programs via in-house digital systems
• Manage logistics for face-to-face workshops (IT shipping, printed materials, visa processing, hotel bookings)
• Assist finance with invoicing, purchase orders, expense validation, and credit control
• Generate and assist with system and metrics reports
• Support translation requests services
• Set up and manage virtual sessions on Zoom and MS Teams
• Provide in-session support (polls, break-out rooms, technical issues, document distribution)
• Support scheduling, training, and analytics for Operators in Europe
• Contribute to post-session debriefs and process improvements for the Digital Operators team
• Provide support via telephone, system, and email helpdesks
• Work in close partnership with client and internal account teams to put forward recommendations for process improvement
• Maintaining accurate data on the businesses ERP system.

Experience Required

• Administrative experience highly desirable with the ability to juggle workload
• Organized, analytical, and experience of working on multiple projects simultaneously, with exceptional attention to detail
• Graduate educated desirable
• Strong communication, both verbally and in writing
• Logical thinker with the ability to prioritize workload and delegation
• Experience using virtual meeting platforms (such as Zoom or Microsoft Teams.)
• Experience in using Microsoft Office Suite is required (Outlook, Excel, Word & PowerPoint.)

Benefits

• 25 days holiday plus Bank Holidays + close at Xmas
• Private Medical Insurance
• Gym Allowance
• Cycle to work scheme
• Task Human App (discount on personal training, cooking session, counselling etc
• Employee Assistance Program
• Pension Contribution 5%
• Life Insurance 4 x salary
• Annual Conference abroad
• Parking
• Discretionary Bonus (depending on company and individual performance 600 -3000 euros paid yearly must be in the business for 12 month)
• Hybrid working - 3 days in office, 2 at home

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.