Operation Coordinator

Huntress; Portsmouth; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Private Medical Insurance

Gym Allowance

Cycle to work

Pension 5%

Life Insurance

Annual Conference abroad

Parking

Discretionary Bonus

Hybrid 3/2 in office/at home

Employee Assistance Program

Job summary

Huntress in Portsmouth is seeking an Operations Coordinator to provide logistical and administrative support for client programs, ensuring projects run smoothly and efficiently.

The hybrid role combines in-office coordination with remote work, involving scheduling workshops, coordinating facilitators, managing logistics, invoicing support, reporting, and data maintenance across Europe.

Qualifications

• Administrative experience desirable with ability to juggle workload.
• Organized, analytical with ability to manage multiple projects with attention to detail.
• Graduate education desirable.
• Strong communication written and verbal skills.
• Logical thinker with prioritization and delegation skills.
• Experience using virtual meeting platforms (Zoom/MS Teams).
• Experience in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).

Responsibilities

• Schedule workshops and Virtual Group Coaching sessions.
• Coordinate facilitators and coaches and maintain relationships with external facilitators.
• Upload and monitor new programs via in-house digital systems.
• Manage logistics for face-to-face workshops (IT shipping, printed materials, visa processing, hotel bookings).
• Assist finance with invoicing, purchase orders, expense validation, and credit control.
• Generate and assist with system and metrics reports.
• Support translation requests services.
• Set up and manage virtual sessions on Zoom and MS Teams.
• Provide in-session support (polls, break-out rooms, technical issues, document distribution).
• Support scheduling, training, and analytics for Operators in Europe.
• Contribute to post-session debriefs and process improvements for the Digital Operators team.
• Provide support via telephone, system, and email helpdesks.
• Work with client and internal account teams to recommend process improvements.
• Maintain accurate data on the ERP system.

Skills

Admin experience

Organization

Communication

Multi-project management

MS Teams

Zoom

MS Office

Education

Graduate degree desirable

Tools

Zoom

MS Teams

Outlook

Excel

Word

PowerPoint

Job description

Operations Coordinator Salary: up to £30,000 Based in Portsmouth Hybrid role: 3 days in office, 2 days at home

Are you looking to work for a company that offers development and growth in your role?

A global business consultancy is looking for an Operations Coordinator to join team based in Portsmouth. This role will involve predominantly providing logistical and administrative support to on their programs to ensure clients projects are run smoothly. This is a great opportunity to develop a career into project management.

Duties Include

• Schedule workshops and Virtual Group Coaching sessions
• Coordinate Facilitators and Coaches and maintain relationships with external facilitators
• Upload and monitor new programs via in-house digital systems
• Manage logistics for face-to-face workshops (IT shipping, printed materials, visa processing, hotel bookings)
• Assist finance with invoicing, purchase orders, expense validation, and credit control
• Generate and assist with system and metrics reports
• Support translation requests services
• Set up and manage virtual sessions on Zoom and MS Teams
• Provide in-session support (polls, break-out rooms, technical issues, document distribution)
• Support scheduling, training, and analytics for Operators in Europe
• Contribute to post-session debriefs and process improvements for the Digital Operators team
• Provide support via telephone, system, and email helpdesks
• Work in close partnership with client and internal account teams to put forward recommendations for process improvement
• Maintaining accurate data on the businesses ERP system.

Experience Required

• Administrative experience highly desirable with the ability to juggle workload
• Organized, analytical, and experience of working on multiple projects simultaneously, with exceptional attention to detail
• Graduate educated desirable
• Strong communication, both verbally and in writing
• Logical thinker with the ability to prioritize workload and delegation
• Experience using virtual meeting platforms (such as Zoom or Microsoft Teams.)
• Experience in using Microsoft Office Suite is required (Outlook, Excel, Word & PowerPoint.)

Benefits

• 25 days holiday plus Bank Holidays + close at Xmas
• Private Medical Insurance
• Gym Allowance
• Cycle to work scheme
• Task Human App (discount on personal training, cooking session, counselling etc
• Employee Assistance Program
• Pension Contribution 5%
• Life Insurance 4 x salary
• Annual Conference abroad
• Parking
• Discretionary Bonus (depending on company and individual performance 600 -3000 euros paid yearly must be in the business for 12 month)
• Hybrid working - 3 days in office, 2 at home

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.