Operations Coordinator – Full Time – Three Legged Cross

Catering; Wimborne Minster; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

23 days holiday

Bank holidays

Career growth opportunities

Progression opportunities

Job summary

Catering in Wimborne, Dorset is seeking an Operations Coordinator to join a reputable telecoms and IT provider. You will help organise the delivery of telecoms and IT solutions and coordinate engineering and support teams.

This role offers progression, a varied daily environment, and opportunities to impact service delivery and resource management, with a salary of £28,000–£32,000 and holiday entitlement. If you are organized, communicative, and able to work calmly in a fast-paced setting, apply

Qualifications

• Proven experience in coordination, helpdesk, or similar IT/Telecoms support.
• Strong organisational and problem-solving skills.
• Calm, professional communicator able to liaise with staff, customers and suppliers.
• Motivation to develop operational skills; technical knowledge desirable.

Responsibilities

• Co-ordinating the engineering and provisioning teams to deliver projects and support requests.
• Scheduling jobs, tickets and projects through the CRM system with staff and customers for smooth communication.
• Monitoring workload and resource allocation to maximise efficiency and service quality.
• Supporting IT and telecoms service delivery with proactive and reactive activities.

Job description

Operations Coordinator – Wimborne Dorset | £28-32K + holidays + career growth opportunities

We’re seeking a dedicated Operations Coordinator to join a reputable telecoms and IT provider in Wimborne, Dorset. If you have experience in co-ordinating engineering teams or helpdesk support and are looking for a role that offers progression and varied daily challenges, this could be the perfect next step in your career.

Why apply for this Operations Coordinator role? Because it’s more than just a job – it’s a chance to develop your operational skills within a company that values quality and customer satisfaction:

• Salary between £28,000 and £32,000, dependent on experience
• 23 days holiday plus bank holidays, rising to 25 days after 2 years
• Opportunity to work with a well-established company with over 30 years’ industry experience
• A dynamic environment where no two days are the same
• The chance to make a real impact on service delivery and resource management
• Supportive team atmosphere with ongoing training and development opportunities

Key Responsibilities

As Operations Coordinator, you will play a vital role in organising and managing the delivery of telecoms and IT solutions. Your day-to-day duties include:

• Co-ordinating the engineering and provisioning teams to ensure timely delivery of customer projects and support requests
• Scheduling jobs, tickets, and projects through the CRM system, liaising with staff and customers for smooth communication
• Monitoring workload and resource allocation to maximise efficiency and service quality
• Assisting in managing both proactive and reactive support activities for IT and telecoms servicesWorking closely with the Operations Manager to ensure departmental goals are met and customer satisfaction remains high

What we’re looking for:

The ideal candidate will bring experience in a co-ordination or helpdesk support role, with a focus on organisation and communication:

• Proven experience in a coordination, helpdesk, or similar support role within Telecoms or IT
• Strong organisational and problem-solving skills
• Confident communicator, able to liaise effectively with colleagues, customers, and suppliers
• Calm, professional, and able to handle fast-paced, changing environments calmly and efficiently
• Analytical, with the ability to prioritise and manage multiple tasks effectively
• Technical knowledge or experience is desirable but not essential; motivation to develop operational skills is key

If you’re eager to take the next step as an Operations Coordinator in Wimborne, Dorset, we’d love to hear from you. Join a growing team committed to delivering excellent service and advancing your career.

Job Number ¦ 5678
Location ¦ Wimborne, Dorset
Role ¦ Operations Coordinator

Salary: £28000 – £32000/annum

Job Type: Permanent

Location: Wimborne, Dorset