Operations Coordinator: Data-Driven Support & Field Ops

Reach Contact Limited; Woking; On-site; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Flexible working options

Payroll & benefits

Career development

Job summary

Acosta Group Europe is hiring an Operations Executive to support field teams, clients and internal stakeholders from our Woking head office with regular travel to Heineken UK HQ. The role focuses on data management, reporting and operational support to drive efficiency.

You will maintain master data, execute data quality checks, and help deliver meaningful insights using Excel while coordinating onboarding and travel needs.

Qualifications

• Highly organised with exceptional attention to detail.
• Comfortable working with large volumes of data.
• Strong in Microsoft Excel and reporting.
• A confident communicator who can build relationships across multiple teams.
• Able to manage competing priorities and meet deadlines.
• Proactive, solutions-focused and eager to improve processes.

Responsibilities

• Data & System Management: download and quality check retailer sales data; maintain master data; ensure data integrity; resolve issues with stakeholders; ensure reporting systems are configured for meaningful analysis.
• Operational Support: onboard/offboard staff; build/test/maintain field execution tools; manage support requests via Manage Engine; collaborate to resolve field and client queries; assist with travel and accommodation bookings.
• Reporting & Analysis: produce regular and ad hoc reports; maintain account call files; use Excel formulas to provide operational insights.
• Continuous Improvement: identify process improvements; contribute ideas to enhance efficiency and service delivery; support wider business objectives.

Skills

Data analysis

Excel

Reporting

Attention to detail

Communication

Organisational skills

Tools

Manage Engine

Job description

Acosta Group Europe is hiring an Operations Executive to support field teams, clients and internal stakeholders from our Woking head office with regular travel to Heineken UK HQ. The role focuses on data management, reporting and operational support to drive efficiency.

You will maintain master data, execute data quality checks, and help deliver meaningful insights using Excel while coordinating onboarding and travel needs.