Operations Coordinator: Route Planning & Depot Support

PHS Group Ltd.; Swindon; Hybrid; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Virtual GP for you and your household

phsPerks discounts and rewards

ILM accredited training

Apprenticeship opportunities

23 days holiday plus bank holidays

Free parking onsite

Company pension

No weekend work

Wellbeing support

Job summary

Mayflower Washroom Solutions in Swindon is seeking an organised Operations Coordinator on a fixed term contract to support depot operations. You will act as the link between Service Drivers and the Depot Manager, ensuring routes are planned and executed efficiently and targets are met.

Key duties include coordinating daily service activities, monitoring fleet performance, maintaining supplies and equipment for routes, and handling customer queries promptly.

Qualifications

• Experience coordinating drivers, field-based teams, or service routes.
• Knowledge of fleet management and compliance processes.
• Strong organisational and planning skills.
• Experience working in operational, logistics, transport, or service-based environments.
• Excellent communication and interpersonal abilities.
• Good IT skills, including MS Office.

Responsibilities

• Support route planning to maximise productivity and KPIs.
• Coordinate daily service activities and ensure resources for route completion.
• Support fleet maintenance scheduling and compliance requirements.
• Ensure customer queries and service issues are resolved promptly.
• Monitor driver and vehicle performance and provide feedback to the Depot Manager.
• Maintain effective communication with internal teams and third-party suppliers.

Skills

Experience coordinating drivers, field

Fleet management and compliance

Organisational and planning skills

Operational/logistics experience

Excellent communication and Interp. ab

IT skills and MS Office

Attention to detail and accuracy

Job description

Mayflower Washroom Solutions in Swindon is seeking an organised Operations Coordinator on a fixed term contract to support depot operations. You will act as the link between Service Drivers and the Depot Manager, ensuring routes are planned and executed efficiently and targets are met.

Key duties include coordinating daily service activities, monitoring fleet performance, maintaining supplies and equipment for routes, and handling customer queries promptly.