Operations Coordinator

Pertemps; London Borough of Barnet; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

BigChange

Job summary

Pertemps, a fast-growing contractor specializing in drainage, plumbing and property maintenance across the UK, is seeking an organised Operations Coordinator. You’ll support field engineers, manage job bookings, order parts, update clients, and keep the schedule running smoothly in a busy engineering environment.

In this hands-on role you’ll plan daily workloads, monitor progress, coordinate access and parts, raise invoices when jobs are completed, and liaise with property managers and clients.

Qualifications

• Property maintenance or repairs coordination experience.

Responsibilities

• Book, rebook, and progress maintenance jobs.
• Add notes, completions, and details for drainage and plumbing works.
• Approve completed jobs for invoicing.
• Plan engineers’ workloads and manage diaries.
• Monitor progress and adjust schedules as jobs change.
• Coordinate access, parts and site attendance.
• Raise invoices after work is completed.
• Chase quotes and approvals.
• Communicate with property managers and clients.
• Order materials from approved suppliers.
• Track deliveries and prep engineers with parts.
• Maintain accurate records and reports.

Skills

Property maintenance coordination

Helpdesk scheduling

Fast-paced environment

Organisational skills

Communication with engineers

Tools

BigChange

Job description

Join a fast‑growing, well‑established contractor specialising in drainage, plumbing, and property maintenance across the UK. The business is known for doing things properly, reliable service, strong teamwork, and a commitment to supporting both clients and engineers.

You’ll be part of a close‑knit operations team where your work directly keeps engineers moving, clients informed, and the whole operation running smoothly.

This is a hands‑on coordination role at the heart of a busy engineering and maintenance environment. You’ll be supporting field engineers, managing job bookings, ordering parts, updating clients, and keeping everything running on schedule.

It’s ideal for someone who thrives on organisation, pace, and problem‑solving.

What You’ll Be Doing

• Job Booking & Progression – Book, rebook, and progress reactive and planned maintenance jobs
• Job Updates – Add notes, completions, and details for drainage and plumbing works
• Invoicing Approval – Approve completed jobs for invoicing

Engineer Scheduling & Coordination

• Daily Scheduling – Plan engineers’ workloads and manage diaries
• Progress Monitoring – Adjust schedules as jobs change
• Engineer Liaison – Coordinate access, parts, and site attendance

Invoicing & Client Liaison

• Raise Invoices once work is completed
• Chase Quotes and approvals
• Client Communication with property managers and clients

Parts Ordering & Tracking

• Order Materials from approved suppliers
• Track Deliveries and update the team
• Prepare Engineers with correct parts before site visits

Systems & Admin

• Use BigChange or similar job‑management software
• Maintain accurate records and reports
• Support management with updates and admin tasks

Out‑of‑Hours Support

• One evening per week handling urgent maintenance bookings

What We’re Looking For

• Property Maintenance Experience or repairs coordination background
• Helpdesk or Scheduling Experience (non‑IT)
• Comfortable in a fast‑paced maintenance environment
• Strong organisation and attention to detail
• Confident communicator with engineers, suppliers, and clients
• Proactive, reliable, and able to work independently

Not suitable for IT support backgrounds unless you have property maintenance or engineering coordination experience.

Why Join?

You’ll be joining a company that values reliability, teamwork, and professional growth. They promote from within, support development, and give early joiners real opportunities to grow with the business.

You’ll work in a supportive operations team where your contribution genuinely matters every day.